When we checked in, we were told since we booked through Priceline we would not be able to guarantee what we asked for. At first all they said were smoking rooms. After we explained we had a rough morning where we had something ripped off from us on the train, she seemed more sympathetic and gave us room 2316. The... more

I got a great deal but I booked directly with property 7 months prior to stay. Our room was nice enough and had a GREAT view! It was wonderful. Bathroom had peeling and stained wallpaper. It's about time for an update. Suprising that the bar, which serves food, allowed kids at 2:00 p.m. but at 4:00 p.m. when we tried... more

I stayed on business at this location. Very convenient location as it was next to Merchandise Mart. I had a nice view of the river and the accommodations were nice. Rooms were big enough to make you feel like you have some space. The parking is a little steep and I did not get a chance to eat at the... more

We booked our room through Priceline and got a weekend rate of $62 a night. When we checked in, the woman at the front desk informed us that the hotel was sold out and the only room available was a smoking room with a king sized bed. After a little pleading, a non-smoking room miraculously opened up, but it only... more

I got another great price on Priceline. Last time I stayed here I gor a fabulous room with a fantastic view of the Chicago River and the Sears Tower. Since I've seen that view, I decided to get a quiet room away from the elevator this time. Not much of a view of the "courtyard" and the top of the... more

As we have been traveling to Chicago several times now, we have tried several hotels too. This is one of the best so far. We came in by train from New York and it was only a short walk from Union Station. The hotel is on the top floors of a pretty tall building, so you have to take the... more

I booked my hotel at a great deal through orbitz from san antonio..the room had an excellent view of the river and downtown area..what i liked the best was that the brown line (cta public transportation) connects right into the merchandise mart where the hotel is located, there are also fast food eateries right in the mart..I found the hotel... more

I've actually stayed at the Holiday Inn Mart Plaza twice. Once for a wedding (the reception was held in the banquette room with the spectacular view) and the other was just recently when I brought my nephew downtown for his birthday. Not many of the Chicago hotels have a pool but this one does. They have some nice breakfast choices...but... more

I would have to agree with the last traveler! The views at this hotel are outstanding! I stayed there the first weekend in January and I have to say that my experience was good. The staff was friendly and helpful at all time. I would stay here again and plan to do so next month. If I based my decision... more