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Holiday Inn Chicago - Mart Plaza

Holiday Inn Chicago - Mart Plaza
Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveller Rating: 3.5 of 5 stars
TripAdvisor Popularity Index: # 85 of 163 hotels in Chicago
Description: Hotel situated adjacent to Merchandise Mart & occupying top floors of Apparel Center.
  • Address
    350 W Mart Center Drive
    Chicago, IL 60654
Check Rates: £134 ($261) Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 78 traveller reviews
  • What to Expect:
    • 3.5 based on 57 reviews Rooms
    • 3.5 based on 56 reviews Service
    • 3.5 based on 56 reviews Value
    • 3.5 based on 58 reviews Cleanliness
    • 3.5 based on 9 reviews Pool
  • Recommended For:
    • 50% based on 61 reviews Families with Small Children
    • 40% based on 61 reviews Families with Teenagers
    • 40% based on 61 reviews Older Travellers
    • 30% based on 61 reviews Young Singles
    • 20% based on 61 reviews An Amazing Honeymoon

Reviews of Holiday Inn Chicago - Mart Plaza

( 1-10 of 78 )
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5 of 5 stars
Rochford, Essex, UK
11 May 2008

Stayed for 2 nights on the first leg of a stay in the US from the UK. Arrived early afternoon to find the allocated room was not yet ready. A quick recognition of my Platinum Status opened up quickly a Riverview room (which I haD paid for). Platinum Status also recognised with some nice extra's. The room 2101 was a... more

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2 of 5 stars
Clinton, Illinois
13 Apr 2008
1/3 found this review helpful

When we checked in, we were told since we booked through Priceline we would not be able to guarantee what we asked for. At first all they said were smoking rooms. After we explained we had a rough morning where we had something ripped off from us on the train, she seemed more sympathetic and gave us room 2316. The... more

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4 of 5 stars
Illinois
9 Apr 2008
1/2 found this review helpful

I got a great deal but I booked directly with property 7 months prior to stay. Our room was nice enough and had a GREAT view! It was wonderful. Bathroom had peeling and stained wallpaper. It's about time for an update. Suprising that the bar, which serves food, allowed kids at 2:00 p.m. but at 4:00 p.m. when we tried... more

14 Mar 2008

I stayed on business at this location. Very convenient location as it was next to Merchandise Mart. I had a nice view of the river and the accommodations were nice. Rooms were big enough to make you feel like you have some space. The parking is a little steep and I did not get a chance to eat at the... more

Management response from
martplaza, General Manager

Thank you so much for your recent comments. We hope that next time you visit our hotel you can try some of the delicious food on our new menu in Regions Restaurant, also the extensive appetizer menu in our new Cityscape Bar. I certainly understand and agree with your comments regarding parking rates in Chicago, that is why our hotel...

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3 of 5 stars
Austin, Texas
10 Mar 2008
1/1 found this review helpful

We booked our room through Priceline and got a weekend rate of $62 a night. When we checked in, the woman at the front desk informed us that the hotel was sold out and the only room available was a smoking room with a king sized bed. After a little pleading, a non-smoking room miraculously opened up, but it only... more

Management response from
martplaza, General Manager

Thank you so much for your recent visit and the comments that you shared. We do appreciate your comments and have addressed the issues that you brought to our attention. We are happy that you enjoyed our location and some of the best views in Chicago. In addition we have enhanced our wireless support with an additional T1 line and...

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3 of 5 stars
Chicago, Illinois
2 Mar 2008

I got another great price on Priceline. Last time I stayed here I gor a fabulous room with a fantastic view of the Chicago River and the Sears Tower. Since I've seen that view, I decided to get a quiet room away from the elevator this time. Not much of a view of the "courtyard" and the top of the... more

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5 of 5 stars
Krokstadelva, Norway
27 Feb 2008

As we have been traveling to Chicago several times now, we have tried several hotels too. This is one of the best so far. We came in by train from New York and it was only a short walk from Union Station. The hotel is on the top floors of a pretty tall building, so you have to take the... more

Management response from
martplaza, General Manager

Thank you so much for the kind words. The Holiday Inn Chicago Mart Plaza realizes that you have many hotel options and appreciate your patronage. We look forward to your next visit. Tony Miu General Manager Holiday Inn Chicago Mart Plaza

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5 of 5 stars
San Antonio, TX
21 Feb 2008

I booked my hotel at a great deal through orbitz from san antonio..the room had an excellent view of the river and downtown area..what i liked the best was that the brown line (cta public transportation) connects right into the merchandise mart where the hotel is located, there are also fast food eateries right in the mart..I found the hotel... more

Management response from
martplaza, General Manager

Thank you for the kind words regarding your experience at the Holiday Inn Chicago Mart Plaza, we too value our tremendous views. On your next visit step right outside the Merchandise Mart to Wells Street where you will find some of the best Restaurants and pubs in the city. We look forward to your next visit. Tony Miu General Manager...

29 Jan 2008
2/2 found this review helpful

I've actually stayed at the Holiday Inn Mart Plaza twice. Once for a wedding (the reception was held in the banquette room with the spectacular view) and the other was just recently when I brought my nephew downtown for his birthday. Not many of the Chicago hotels have a pool but this one does. They have some nice breakfast choices...but... more

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4 of 5 stars
All Over America
7 Jan 2008
2/2 found this review helpful

I would have to agree with the last traveler! The views at this hotel are outstanding! I stayed there the first weekend in January and I have to say that my experience was good. The staff was friendly and helpful at all time. I would stay here again and plan to do so next month. If I based my decision... more

Reviews of Holiday Inn Chicago - Mart Plaza

( 1-10 of 78 )
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Holiday Inn Chicago - Mart Plaza Address

350 W Mart Center Drive, Chicago, IL 60654