Check is was fast and professional. We were assigned a corner room with a great view of the river and some downtown landmarks. The room itself was spotless and totally updated although on the small side. The carpet was new, the bed was comfortable and the high definition flat screen was top notch as well. The marble shower and vanity... more

They Hyatt Regency is a huge hotel - the layout is confusing at first as there are two towers and you have to go back and forth between. The location is excellent - just next to the Chicago River, very close to Lake Michigan and right off Michigan Avenue for shopping and dining. The staff at the hotel were uniformly... more

We booked this hotel through Priceline for $59 a night but would have found it a good value at twice that when location and amenities are considered. I have infrequently been given inferior room when booking with Priceline. (My price was about 1/3 the going Internet rate.) So when checking in I often state, I realize there is probably not... more

My wife and I booked a one-night stay at this hotel via Priceline. We got the room for $60 dollars so it would be hard to complain about the price. The hotel itself is enormous and attached to a convention center. The check-in was quick and efficient. The lobby is nice although it definitely has the feeling of an airport... more

We enjoy staying at Hyatt Hotels usually. My husband had a conference here all week, so I was a solo tourist, diner, & guest for the most part. This Hyatt is very large, & the rooms are of typical Hyatt design/spaciousness. Not very much room to store clothing, though; only 4 clothes hangers in the closet - so bring your... more

We booked our reservation online and had gotten a pretty good deal, it was less than $100 per night, but if we had paid the original room fee it would've definitely been a HUGE disappointment. The location is amazing...it's right between the Sears Tower and State Street on Michigan Avenue. It's a nice hotel if you're not going to spend... more

I attended a conference at the hotel recently and stayed for 5 days. It's OK, showing a little wear. the concierge floor is nice and the staff is great. more

Call me crazy but I just love this hotel. I've been to Chicago at least twice a year for the last 10 or 12 years and this Hyatt just captures the big-city vibe in its own unique way. The lobby in the East tower is both warm and welcoming when you arrive back at the hotel yet you are engulfed... more

I stayed here for a conference with a reservation for one room. The hotel was overbooked and we were forced to stay one night in a different hotel. In the process of checking back in to the Hyatt for the rest of the nights, somehow two rooms were created under my name. I received keys to one room, and when... more