Great location - Lots of ammenities Zest - Great restaurant - Staff (Frank & Louis) were great. Lisa at front desk was very accommodating Wish we had of known more about the historical tower. Would have booked a room there. Had a look at one room and was very impressed (More roomy) The room we had in the new section... more

Upon check-in, staff was polite but offered no information about the hotel. I was suppose to have a Magnificent Mile Suite and paid for this; however, I could only see a side street. Bathroom was very small. I stayed Wed.-Sun. and each day something was missing from my room. No shampoo, no washclothes, no glasses. Restaurant was great with good... more

The Hotel InterContinental is in an ideal location, right on Michigan Avenue. Everything was in good condition, perhaps recently renovated. The room was average size for a city hotel, but it did have a built in sofa under the window which was convenient. The bathroom was small and the tub was so small and shallow it would have been a... more

A great place to take a mini-vacation in downtown Chicago. Our corner room. an upgrade to the tower, was comfortable with windows overlooking the lake in one direction and the river in another....the large bathroom had a tub and separate shower. The best part was being able to step out the door onto Michgan Avenue and start our day of... more

Easy to find, kid friendly. The pool was hard to get to, but it was nice. more

A friend and I flew into Chicago for a "girls weekend away" and stayed at the InterContinental. We chose this hotel because it is right on North Michigan St. with all its shops (Nordstroms, Filene's Basement, The North Face, Nike, etc. etc. etc.) The hotel is very beautiful with an elegant lobby. You probably already know about the famous swimming... more

The rooms were clean, it was centerally located. The pool is what really sealed the deal for me. IT was really neat. more

Great location, clean room, friendly staff, historic pool that the kids loved and I enjoyed the sauna. more

I went for a conference, and was booked, paid for and confirmed for late arrival. When I arrived exhausted after midnight, the hotel was overbooked. I was shipped off to a lesser hotel (20 minutes away but evidently owned by Intercontinental) for the night. Ultimately I got my room, an apology from the manager, and 1 free night (to be... more