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Hotel class 2.0 of 5
162 East Ontario Street, Chicago, IL 60611
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Reviews you can trust

55% Recommend
2.5 of 5 stars 167 reviews
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All (167)
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1 of 5 stars
indianapolis
9 Apr 2009 | Trip type: Couples

Shower floor had thick shelack of filth and grime and god knows what else. Feet sticking to floor in shower!!! Thin throw blanket only on bed along with dirty bed spread. Hard to argue with price and location, but even a one night stay was unbearable. Lastly, were instructed the valet would need 20 minutes to get car - we... more

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1 of 5 stars
columbus
6 Apr 2009 | Trip type: Friends getaway

I am not a very picky person and that is especially so when you only pay $130 for a room in downtown Chicago-- you don't expect it to be fabulous, but you do expect it to be clean. The room was so small we could hardly get a round the beds and the decor looked like it hadn't been updated... more

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1 of 5 stars
mpls
28 Mar 2009 | Trip type: Family

Traveling with two teenage kids, we paid extra for the "deluxe suite." It was filthy. There were still crumbs on the floor and the bed sheets were NOT changed (there was someone else's hair in the bed already! How Gross!). The room smelled like dirty socks. The bathroom door was off the hinges. The bathroom had mold on the sink... more

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1 of 5 stars
lowcountry
21 Mar 2009 | Trip type: Business

This has to be the sleeziest, dirtiest, most disgusting hotel I have ever encountered. No heat, no hot water, leaking toilet and sink, window didn't close all of the way, filthy carpet, dingy linens, no customer service...The front desk was no help in correcting any of the problems with the room or with moving us into another one. (I actually... more

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2 of 5 stars
Zagreb, Croatia
6 Mar 2009 | Trip type: Couples

The hotel is well located, but the rooms you would hardly wish to remember: the window could not be properly shut, and there was no heating - in the month of November in this "windy city". Well, It seems that for this amount of money you cannot expect anything better in Chicago downtown... more

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1 of 5 stars
Southside of Chicago
13 Feb 2009 | Trip type: Business, Solo travel
3
people found this review helpful

I stayed two nights at this so-called hotel. It was more like a housing project. The only reason that I stayed there was because I had business at Northwestern's School of Law and this hotel was very close. I'm surprised I made it out alive. The hallways are narrow and quite seedy. The elevators are slow and loud. This place... more

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2 of 5 stars
Wisconsin, USA
11 Feb 2009 | Trip type: Family
2
people found this review helpful

Room 401. Seal on toilet on floor was leaking. Bathroom floor was constantly wet with urine/water. The entire bathroom absolutely reeked of urine from the moment we arrived. I cannot believe that a housekeeper cleaning that room would not have noticed this. Given the strength of the smell, it must have been going on for weeks or even longer. Drunks... more

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1 of 5 stars
Wheaton, Illinois
11 Jan 2009 | Trip type: Business, Couples
4
people found this review helpful

Hotel Name: Red Roof Inn Chicago Downtown We were excited when we walked in and saw that the lobby had been renovated. There were two lounge areas with new sofas and a big lounge table. There was a bracket for a flat panel TV but there wasnt a TV attached to it. The hotel only had one person at the... more

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4 of 5 stars
Detroit, MI
3 Jan 2009 | Trip type: Business

I stayed at the Red Roof Inn from Dec. 6-9 as part of a business training in the area. We had several rooms and chose the hotel basically on price and location alone. Hotel is in a perfect location. Although we were on business, we were able to spend time enjoying ourselves because of the location - it was right... more

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1 of 5 stars
Chester County, PA
14 Nov 2008 | Trip type: Business

If you still stay here after reading this, you shouldn't bother with this website. I have stayed at this Red Roof several times, and it isn't great, but never as bad as this visit. Big trade show. All hotels unreasonable. Trying to save money. Big mistake! No hot water 3 of 5 mornings. Tub didn't drain 3 of 5 mornings... more

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Red Roof Inn Also Known As

  • Red Roof Inn Chicago
  • Red Roof Inns Chicago
  • Chicago Red Roof Inn
Address: 162 East Ontario Street, Chicago, IL 60611