I stayed at Park Hyatt for one free night and it was the most wonderful stay! In the past year I have stayed at so many different hotel chains and I must admit this was by far the best. One would expect that because the room was free you would not receive such good service but not at Park Hyatt,... more

We chose the PH for it's reputation, location and prior experience with the chain for a family weekend stay. Check in was quick and we were in the rooms fairly quickly. The room sizes were large and we had a beautiful view of the Water Tower. Our complaint was with the service. We have always found the Concierge service at... more

My third stay at this property and definitely not my last. Computer glitch in booking process was honored (via phone confirmation) prior to my arrival. Upon arrival, they did not have any availability for the type of room stated on my pre-printed confirmation so they upgraded me...to their absolutely amazing and gorgeous Lake Suite, in all of it's 1400 square... more

Location, amenities, and service were all just excellent. I stay here again and again. more

Perhaps the best location in Chicago. Elegant, tasteful, warm and friendly staff. The hotel blends warm wood tones with ultra contemporary and succeeds. The bathroom was luxurious as was the rest of the room. It had been many years since I stayed at this hotel, will always now make it my first choice to check when returning to Chicago. more

We stayed at the Park Hyatt for Valentine's weekend and were very impressed. We usually stay at the Westin, but found the price at Park Hyatt was very reasonable. Infact, the only thing the Westin had left (we booked on February 11th) was a room with two double beds for roughly the same price. This surprised us as we had... more

This is a very nice hotel with great service. I stayed here with my family for a weekend getaway. Every staff member we encountered was friendly and helpful. They were very customer service oriented. We had a room with a view of the Water Tower and Lake Michigan. Terrific view. The room was clean and comfortable. The bathroom was large... more

We thoroughly enjoyed our stay at the Park Hyatt Chicago and would certainly return again (in fact, we are in late January). Although the room was not huge, the furnishings were top notch (the bed was amazing) and the bathroom was large and luxurious, with a jumbo bathtub (separated from the bedroom by a sliding door), separate shower and spacious,... more

The Park Hyatt Chicago is the best in Chicago. We have stayed at twice at this property and prefer it over the Peninsula. It has a very modern, intimate feel. The location is perfect just off Michigan Avenue and be sure to get a room with a view of Water Tower and the Lake. The staff is great and the... more