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Raffaello Hotel

4.0 of 5
201 East Delaware Place, Chicago, IL 60611
Hotel amenities
Ranked #72 of 166 hotels in Chicago
4.0 of 5 stars 446 Reviews
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446 reviews from our community

What travellers say about this hotel
  • Michigan avenue(12)
  • Very nice(9)
  • Magnificent mile(7)
  • Mini bar(6)
  • Navy pier(6)
  • Friendly and helpful(6)
  • Next time(6)
  • Business center(4)
  • John Hancock building(4)
  • Room service(4)
Traveller rating
    186
    155
    39
    26
    40
Only show reviews for Family (74) | Couples (136) | Business (76)
Date Rating
SandCLarson610
1 review
5 of 5 stars Reviewed 12 January 2012

The Rafaello is a "tailored" hotel, like the perfect tuck of a hospital corner. Everything is neat, as are the staff. They are also extremely nice and accomodating. We have not one complaint. My husband and I were pleasantly surprised to see plush robes hanging in the bedroom closet. This hotel even has good-tasting brewed coffee in the lobby bar.... More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Raffaello Hotel, responded to this review
17 January 2012

We are happy that we left you a happy customer!! It is nice to hear that our accommodations were to your liking and that you enjoyed your stay with us. Thank you for the positive feedback regarding our staff, as we work had to deliver impeccable service to the Raffaello Hotel standards. We look forward to having you return to... More

Bfinearth
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 12 January 2012

Fantastic location. Interesting rooms. Great small hotel surrounded by massive, less personal hotels. Though expensive, had a wonderful meal at Pelago. Got a very good deal on Jetsetter.com for the rooms. More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Raffaello Hotel, responded to this review
17 January 2012

Glad that you enjoyed your stay with us and that you took advantage of our deal on jetsetter. We continue to offer great promotions on our website that you should look into for your next stay. Right now we are running a special where you can upgrade your room to a suite for just an additional $10. We look forward... More

Manophouse
Akron, Ohio
Reviewer
3 reviews
4 of 5 stars Reviewed 12 January 2012

A friend recommended the Raffaello; we tried it and loved it and it is now our go-to hotel when we visit Chicago. The hotel is ideally situated two blocks off Michigan Avenue. It is beautifully decorated and feels like a European boutique hotel. The rooms are super clean with fabulous linens. The staff is excellent and the hotel is not... More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Raffaello Hotel, responded to this review
17 January 2012

Wow! So nice that we have become your home away from home! We pride ourselves in our ability to create a warm and comfortable environment for our guests. We look forward to havnig you again soon! More

SportsGal461
Quincy, Illinois
1 review
5 of 5 stars Reviewed 11 January 2012

Stayed during weeknights and found the location outstanding, staff was friendly, room was very clean, modern and I liked the layout. Amenities included a Kcup coffee maker! Great location within a 1/2 block of Water Tower Place and within 2 blocks of 900 North Michigan shoppes. Great location if you are interested in attending musicals at the Broadway Playhouse in... More

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Samantha Rosen, Guest Relations Manager at Raffaello Hotel, responded to this review
17 January 2012

It is so great to hear that all of the ammenities that we provide in our hotel were to your liking. I hope that you will return to the hotel soon for another stay, try our restaurants and take full advantage of our amazing venue! More

bears013
Waterford, Wisconsin
Senior Reviewer
8 reviews
1 helpful vote
3 of 5 stars Reviewed 7 January 2012

we stayed two nights for new years eve weekend,we checed in friday afternoon and we went out all evening we got back to the room about 12:30 a.m. and as we were getting off the elevator we noticed a couple leaving the room, all of are things were in the room and so was another couple. More

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Samantha Rosen, Guest Relations Manager at Raffaello Hotel, responded to this review
18 January 2012

I apologize for this mix up that occurred during your stay. I am shocked that something like this happened at our hotel where we pride ourselves on delivering top quality service. This will be looked into further. I hope you took full advantage of our ammenities and the rest of your stay was enjoyable. I would like to invite you... More

CZGreenlee
Saint Louis, Missouri
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed 5 January 2012

We stayed at the Raffaello during the first week of December 2011 through a living social deal. The hotel itself was very classy and elegantly updated. The lobby was super modern and the rooms were updated but still had some of the original character of the hotel. The bed was a king and was super comfy. The room was very... More

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Scott M
Tulsa, Oklahoma
Senior Reviewer
7 reviews
4 of 5 stars Reviewed 5 January 2012

This property is in the perfect location for a Chicago getaway. Close to shopping, dining, and the waterfront. Nicely appointed rooms and professional staff. More

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AnnWebsterGrovesMO
Wester Groves, MO
Reviewer
5 reviews
7 helpful votes
4 of 5 stars Reviewed 3 January 2012

Loved the doormen. Room was very spacious for $99. Right behind the John Hancock building. Just off MIchigan Avenue, so can take your goodies back to your room rather than lug them around all day. Hope to return soon. More

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cdm209
Los Angeles
Senior Reviewer
7 reviews
7 helpful votes
4 of 5 stars Reviewed 2 January 2012

My wife and I took advantage of a living social deal and stayed here the night of Christmas. We were in town to visit some friends and this hotel was at a great location and had very friendly front desk staff. Room service closes early, but the rooms were much bigger than expected and like I mentioned before, the location... More

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6tareg
annapolis, md
Top Contributor
93 reviews
49 helpful votes
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

We have stayed here several times and have nothing but good words to say about the property. As a past guest, I received an email with an excellent December offer. For $109/night, you could book a two room queen suite. We happily obliged. Upon arrival, I did not have to touch my luggage as the doorman quickly snapped up my... More

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Raffaello Hotel Also Known As

  • Raffaello Hotel Chicago
Address: 201 East Delaware Place, Chicago, IL 60611

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