Raffaello Chicago is a mall hotel located one block from the la ke and two blocks from michigan Avenue. Clean and beautiful rooms. more

Great location next to John Hancock building and a block away from great shopping. Good sized room, with microwave, large flat screen tv, dvd player. Small but great fitness center. No free wifi but able to print boarding pass for free in business center. more

Let me 1st say that the customer service was excellent from the manager to the maids and doormen. We had room problems. Traveling with 2 teenage boys- 6'tall, we called several times to be sure the room had queen beds not doubles. got different stories and finally assured the website was wrong and they were indeed Queens. 2- 6' tall... more

First, I want to echo other reviewers in saying the location was great. But for the money - I will not stay here again. I travel often and usually stay in 4 - 5 stars properties. The Raffaell is a boutique hotel with very few things to offer other than the location. No restaurant or bar on site. In room... more

Excellent location, right next to the Handcock Observatory and a few meters from the Magnificent Mile, the Raffaello Hotel was a very nice surprise. We have to mention the excellent cafe at the ritz carlton across the street where we had very good dinners and breakfast. more

Spend the weekend at the Rafaello. We had a suite for $207/night. Nice, but nothing exceptional. Rooms were clean and well furnished. You can park in the garage 1 block east of the hotel for $26/night. Who still charges for the internet? Extremely small elevators. more

They really did a nice job with this hotel, and for the money, a super boutique value. I would not hesitate booking again with my colleagues. Some colleagues did complain about the smaller king rooms. I booked a suite. The rate wasn't much higher than the regular king, but the room is fantastic! One concern was the front desk service.... more

I stayed here from Jun 7-9 2009. Booked through Expedia and got a rate of $119 per night for a standard room. But they upgraded me to a suite with a seperate living room and bedroom. Pros: 1) Rooms were new and luxurious with all the amenities (microwave, HDTV, electronic safe, iron, ironing board, rainforest showerhead, hairdryer etc.) 2) The... more

Girls trip...3 sisters with daughters in their 20's. We had 2 rooms...very spacious and comfy. Bathroom could have been a bit bigger...especially the sink. Great location. Bar and restaurant under renovation...which we knew, but we did miss not having one. In all, great hotel/location for the price. We would definitely stay here again. more