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Sheraton Chicago Hotel and Towers

4.0 of 5
301 East North Water Street, Chicago, IL 60611 (Near North Side)
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Sheraton Chicago Hotel and Towers
Ranked #43 of 164 hotels in Chicago
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1,954 reviews from our community

Traveller rating
    832
    586
    312
    151
    73
See reviews for
Families
363
 
Couples
393
 
Solo
97
 
Business
765
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Northampton, United Kingdom
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

Stayed here for eight nights whilst attending a large four day conference. Upgraded to a club room on arrival as the package of continental breakfast, evening snacks, Internet access and a better room well worth it. Experienced good friendly service throughout the hotel. The room was a good size, though the safe was tiny and key operated, and would not... More

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Chicago
Top Contributor
63 reviews 63 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

As a local, I had long looked forward to the occasion when I would have the opportunity to actually stay overnight here. That night was this week when a work function required that I stay downtown. I used SPG points and in that sense it was poised to be the ultimate bargain. The reservation process was a snap and the... More

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See 2 more reviews by kgems1 for Chicago
Burlington, On
Top Contributor
79 reviews 79 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

I recently stayed at the Sheraton for 3 nights and it was a very good visit. The room was clean and the bed was comfortable. The location is excellent - very close to Michigan Ave near the river. I did not spend a lot of time in the hotel as I had several meetings at another location but I was... More

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See 17 more reviews by NKLounger for Chicago
Chicago, Illinois
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Shula's Steak House located at Sheraton Chicago has the finest prime beef, aged to perfection and of course prepared to order. I dined at the restaurant two days in a row and both times enjoyed the food and the ambiance. My waiter "Anthony" was well versed and made excellent recommendations. Definitely looking forward to returning soon. Thank you Anthony!

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1 review
5 of 5 stars Reviewed 16 May 2013 NEW via mobile

My wife and I stayed in this property and enjoyed it very much. Very friendly and helpful staff and great location. It is very convenient to walk to magnificent mile in downtown. Room rate is very reasonable.

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Piedmont, California
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Previously, I wrote about a "disappointing experience" (**) at this property but we gave it another try and had a much better experience. I was told that the hotel is in a process of renovation, but it is slow because the rooms are in high demand year-round making it difficult to block off rooms for the construction work. PROS -... More

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See 7 more reviews by PiedmontWalker for Chicago
Dayton, OH
Top Contributor
81 reviews 81 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

Was really excited to stay here because it was a good location to a lot of attractions. However, the location isn't that great for the price. There are other hotels with a better location for the same price. You are kind of isolated here with nothing really close by. You have to walk a few blocks to get to any... More

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See 6 more reviews by LindseyMac for Chicago
Springdale, Arkansas
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 of 5 stars Reviewed 15 May 2013 NEW via mobile

We travelled there for a high school trip and stayed here with all the kids. Rooms were small but clean. Lounge was great. The location to Michigan ave. and the navy pier was great and we took advantage of both. Would not hesitate to stay here again.

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Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW via mobile

Stayed here due to a big conference. Check in was reasonably quick. Got a better room as the addition of the Internet and breakfast charges would have cost the same. The room on the 34th floor was large, light and had lovely views of Lake Michigan and the Navy Pier. The room was a little tired though with old doors... More

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Minneapolis, MN
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

We had a standard room on the 22nd floor, and it was clean and modern. Everything worked in the room, and our kids loved the hotel. Pros: Location, location, location. This hotel provides very easy access to everything in downtown Chicago. We rode the bus and the el to get around. There's a bus stop right within a block of... More

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Sheraton Chicago Hotel and Towers
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Additional Information about Sheraton Chicago Hotel and Towers

Also Known As:
Sheraton Chicago Hotel
Sheraton Chicago
Chicago Sheraton
Address: 301 East North Water Street, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotels in Chicago
#30 Family Hotels in Chicago
#37 Business Hotels in Chicago
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sheraton Chicago Hotel & Towers is within walking distance of Navy Pier, Millennium Park, Hancock Tower, and Michigan Avenue. We have 37 meeting rooms, including a luxurious 40,000 sq ft ballroom. ... more   less 
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Sheraton Chicago Hotel and Towers
See lowest price for your stay* (from Booking.com, Travelocity, Priceline.com, and 11 more)
Enter dates 1 night 2 nights
Show Prices