My first visit to Chicago and we stayed at the Sheraton Chicago Hotel and Towers. We initially had a bit of trouble finding the hotel and none of the locals seemed to know where the hotel was or if it even existed. Nevertheless, we did end up finding it. We arrived early and had to store our luggage. I tipped... More

Good Location, easy parking, nice room.....bathroom was a little outdated, but perfectly adequate.....only drawback we found is at 11:30 at night there wasn't a single bar open or food options in the hotel. More

This hotel is palatial, both for better and worse. The location is a plus, since it's close to downtown Chicago and is just a couple of blocks from the shopping on the Magnificent Mile. But it also feels oddly isolated, especially at night, because it's surrounded by wide streets and overpasses. Our room had a nice partial view of Lake... More

Was there for a conference for four nights. Execellent view on concierge level. Close to everything. People were nice. Not a single complaint. Expensive, but someone else paid More

I stayed at The Sheraton , Chicago on the 4th of July weekend. Its a big hotel with good amenities. The best part is the location as its bang in the middle of downtown Chicago. The rooms are fairly good. I had a river facing room on a higher floor so the view was great. I could see the 4th... More

Why we chose this hotel: We were going to Chicago to attend the Strictly Sail Show at the Navy Pier. After checking reviews on Trip Advisor (ALWAYS do this first!), we booked our room directly with the Sheraton by phone. It was the "show" hotel, so we were given the "show" rate at booking. (a free shuttle provided by the... More

My wife and I stayed for one night prior to attending the Strictly Sail Show at Navy Pier. We found the hotel via the Strictly Sail web site, which had an arrangement with the Sheraton Towers hotel. We upgraded to a 'Deluxe' room, which overlooked the Chicago River facing west. The Club Room was very nice, with a nice selection... More

I was traveling alone on business and felt very safe in the hotel. The fitness facilities were FREE, which is fairly rare in the city, so much appreciated. :) There were a few different places to grab food within the hotel and a really nice Japanese place a two minute walk out of the front door. The staff were very... More

We booked our room through SPG.com and were offered an upgrade. The room was fabulous as was the view! It was in a great location. The shuttle to the strictly sail event at navy pier was great although probably didn't run often enough. The club lounge was fabulous. Renee and Connie took good care of our party of 10. More