great, great location. but this place just does not stand up to the Westin name. Rooms are big, this is good, but they do need redecoration, painting the walls and a touch of the luxury one would expect from a westin hotel. The outside of the building is modern, while the inside is more like a 3 class hotel. Staff... More

My wife and I stayed at this hotel on 2/11 and we really liked it. The room is roomy compared to other hotels in downtown chicago. the bed was very comfy and the location is excellent. I bought the stay and parking package and it was great cause you can come in and out up to 4 times in a... More

Great, comfortable, clean, well presented hotel with good friendly staff. Not far from shopping areas and right across the road from the John Hancock Center. It’s about a 10min walk to the nearest train station. Breakfast was good but wasn’t all that cheap, however there are other options close-by to go for breakfast. More

I have stayed at this hotel several times, the last time being a few years ago when it was quite nice. It’s not what it used to be and needs a renovation and some service improvements. Good points: Location is superb. Guest room was spacious and had in-room coffee. Television was enormous. Room was equipped with an ironing board and... More

An excellent spot to stay in Chicago. Right on Michigan Ave, close to the lake, close to Rush street. Lots of shopping, restaurants, theatre (we saw Million Dollar Quartet at the Apollo - wow!) and lots of sights. A very comfortable room, good staff , we will be back. Didn't try their restaurant, but that was just because we were... More

I stayed at the Westin on Michigan Avenue with my parents when visiting Chicago in 2002. It is a fantastic hotel, with modern decor and absolute high class service! From the moment you enter the lobby you immediately feel the Westin touch. The front desk agents were competent and professional and I will never forget the impact the Doorman had... More

While I usually stay in the other Westin (River North) because it's closer to where I do business in town, that was all booked up this time. And I'm glad it was, because the Michigan Avenue location is vastly nicer than the River North. Loads of great restaurants and shopping nearby. Make sure to hit Ditka's for the Pot Roast... More

recently visited the westin chicago on a family trip.myself,wife and our grown children for my wifes birthday.i booked 2 rooms and when we arrived they gave us 2 adjoining rooms,which worked really well. hotel was spotless and we had no complaints at all,from doorman to bellhops to desk clerk,all went out of their way to accomodate.we will definitely stay again. More

Our son just got married on Michigan Ave. so we stayed at the Westin for two nights with my 93 year old mother. The Bridal party was in room 1100 and 1102 which have great views of Michigan Ave. We stayed on Fri., Jan. 20 so we experienced the snow storm and Chicago streets that were not cleared! The Doorman... More