Stayed three nights in Westin Michigan Avenue in July 2009 and really enjoyed it. The room was excellent and the staff were very helpful. We ate only a couple of times in the hotel dining room, and, while the food was very good, it was expensive. Even the breakfast was too dear for what you got. There are a couple... more

I always stay at the Westin whenever I am in Chicago for business or leisure. The location cannot be beat and although parking is $50 you can leave your car until 5:00 p.m. on the day of check out which allows extra time for shopping and having fun and you don't have to pay for another day of parking or... more

I would strongly discourage anyone from selecting this hotel for the following reasons: 1. Waited 35 Minutes past our 4:00pm Check-in to have room available. Once I opened the room door it was Hot/Dank/Musty. Almost scary. 2. The coffee packets in the room are $3.80 per if you use them. I found this out at checkout time. WOW! There is... more

Our room reservations were incorrect and I had a copy showing it was not my mistake. Despite that we still had to deal with a roll away bed for 2/3rds of our stay. For each of those two nites in the first room our air conditioner also functioned very poor (I would call it more a fan then ac). The... more

Went through Priceline for the first time and booked this hotel for 85.00 per night. We we very satisfied with the price, location and ambiance of this hotel. The beds were heavenly and the large flat screen tv was very nice. When we arrived, the remote for the tv wouldn't work and we called down to the front desk and... more

We stayed here in June and we were pleasantly surprised. Wasn't sure what to expect before we arrived but it looked nice from the outside. Its situated right across the road from the Hancock Centre. Pleasant staff when we checked in. The rooms were fine for us, enough space for 4 of us in a room. The bathroom was also... more

Basic business hotel in a prime location at one end of Michigan Avenue. We had group rates which were fair for a major city but you got what you paid for. Room was rather small but clean and bright. The hotel gym, sponsored by Reebok, and highly promoted left much to be desired for. It's a basic hotel gym. The... more

The feel of the hotel is modern, understated. The room wan't too big, but the bed was comfortable. There was a large flat screen TV. There is a charge for internet. The bathroom is updated, but a pretty basic hotel room bath. I was comfortable, but it felt like a standard city hotel room. The location is great for shopping... more

Stayed here during a business conference. Outstanding! more