I've held two conferences at this hotel this year. The last one was planned for over a month. Within minutes of signing the contract and confirming that the block of rooms were being held, the rooms were reserved by other guests. No one in our conference could get a reservation! Everyone had to stay at the Hilton Forest Lakes (a... more

We had our wedding at the Westin on October 14 and have nothing but positive comments about this hotel. Everything went smoothly and the staff (from the banquet people to the front desk) were courteous, polite and accommodating every step of the way. The rooms are modern and spacious, the beds are comfortable, and the property is very clean. The... more

I walked into the lobby and was instantly impressed. The check in on a Fri. evening took 2 min. Then right up the glassed elevators to my room on the 12th floor. The room is so relaxing! Nice big cushy bed, lots of pillows. Pretty asian art on the walls. Streamlined flat screen TV. Very modern decor. Also had internet... more

Stayed here on a weekend (Fri-Sun) prepaid rate. I had prepaid for a Thurs-Sun stay (buy 3 nights get third free) and so when I was delayed by a day, did not expect any discount. Asked for an upgraded room when I arrived, and was given an enormous and very comfortable suite! Very clean, everything worked except for the in-room... more

Overall a terrific place to stay. The "Heavenly Bed" is truly heavenly. The rooms are immaculate, very modern, and have all the conveniences you would expect from a top-of-the-line hotel. I had a terrific view of the distant Chicago skyline from my window. The hotel is on a several acre man-made lake with a nice foot path that made me... more

Summary: Huge lobby with an open atrium (similar to Embassy Suites). Rooms are good sized and nicely furnished but does not have the luxurious feel of a Westin. Decent but not great value given its remote suburb location. Pros: Lobby is huge with an open atrium and features restaurants and bars. Rooms are large and nicely furnished with flat screen... more

Great hotel, and staff. This is a must see in the burbs. Hotel very modern, and the best staff in Chicago. Great deal, and outstanding value. Priced right!!!!!!! The lobby bar was an exciting place to meet with a extensive wine list, available by the glass. Associates are all very excited about what they do. Close to O'hare and Wood... more

I had the pleasure of staying at this property for the Illinois Assoc. for College Admission Counseling May 2-4, 2007. I had read earlier reviews that were unfavorable, but after hearing that the hotel was taken over by Westin and refurbished, I was excited. I was not disappointed and the hotel exceeded my expectations... exceeded them so much that I... more

I was a little hesitant to book this hotel after reading the reviews, but decided to go for it anyways. It turns out the hotel was renovated and reopened only about 3 months ago, making it very clean and comfortable. The room was spacious, well appointed, and the Heavenly Bed and Bath were relaxing and wonderful as always. I liked... more