Having read some of the other reviews on this site I am quite surprised with some of the negative comments. My girlfriend and I stayed for 4 nights then stayed for a extra 2 for my birthday. The service from all of the hotel staff was Excellent. I have to say that words cannot describe how good the concierge are... more

Our hotel stay was fantastic. Service and the staff was very friendly. The room was very clean. We recommend this hotel. Very good location. more

I was wondering how I felt about this hotel and I decided that I didn't feel much of anything. Sometimes when I travel, there is something about a hotel or inn that impresses me. This hotel didn't impress me much. Before this gets to sounding too negative, I should be clear that it didn't impress me in a good or... more

It is a good hotel for $150 a night. Nothing special about it. Only two things stand out. 1. Location! Right off the Mag Mile. 2. Staff! Room staff was friendly. Concierge was awesome!!! I must commend them all, but specially Kaitlyn Lawlor. She had it all: charm, speed, and the best memory I've seen. If I were to stay... more

We stayed at the Wyndham Chicago for one night in August. The hotel was busy, so the only rate available was a rather expensive rate. While the room was large, the layout was awkward, and the room was not very clean. The complimentary water bottles on the table had been opened and used, and there were dirty towels in the... more

Our experience at the Wyndham was mixed. The Staff could not have been nicer, particularly at check in where we were upgraded to an executive suite instead of the junior suite we were expecting. However our particular room although very large looked very worn. The upholstery on some of the chairs was torn and faded, the wood on the tables... more

Everything what makes a good Hotel: Clean ,beautiful and very comfortable room. Good linen and service at any time that we requested. Nice and warm personnel. Good installations in the Gym. Excellent location. Loved it more

I recently had an incident at this hotel where they shut down their bar with large groups in house and no notification of their bar hours. In the heart of Chicago on a busy weekend with the Air and Water Show and you couldn't get a drink. The manager on duty Sheila seemed inexperienced as a manager and was clearly... more

Just returned from a three-night stay at the Wyndham. Everything was perfect, from Ismail at the front desk to Dennean (the By Request manager). Our room was wonderful, the daily breakfast included in our package was excellent, my kids had a blast, and the service was friendly. I can't recommend this hotel enough and we're already talking about our next... more