I really don't have a bad thing to say about this place. Stayed for 2 months. Clean, well-appointed. New dishes & pots & pans in the room. The breakfast was good. The coffee was a little weak, but there's a coffee maker in the room, if you want to make your own. Staff was friendly & helpful for the most... More

When traveling with my family, this place has become our go- to location due to location, size of rooms, value, and the ability to separate ourselves from our kids at the end of a long day of museums and running around. In addition, the staff does a great job of making everything perfect for your stay. I always try to... More

We booked a night downtown to celebrate our 10th anniversary and glad we booked this hotel. It`s in a quieter upscale residential area of the Gold Coast, two blocks from Lake Michigan but only one block from Michigan Avenue. As a Platinum member we were upgraded to a large suite and the 11th floor room was very pleasant. In the... More

This Residence Inn is in a great location, a couple of blocks from Michigan Avenue (so it's quiet) and close to the lakeshore in the other direction. NIce breakfast (friendly breakfast ladies too), helpful front desk staff, and they also provide a complimentary 'light dinner' on some evenings which is a very nice offering. We booked a 2-bedroom suite which... More

We booked a room for our friends. This hotel is in a great location: 2 blocks from Michigan Ave, Oak st beach, all the shops & restaurants. The people at the hotel are very welcoming. There are always food/snacks daily. We got upgraded to a 1 br unit which has plenty of closet space, 2 TV's. The kitchenette is helpful... More

I used to live in this building when these units were condos. They are wonderful for visits to the windy city especially if you are there for a period of time because it is has a comfort feeling. Breakfast is served..a hot breakfast...and heavy appetizers in the evening..coffee and tea all day! The lobby has a comfort feeling to meet... More

Booked here for four nights instead of at conference hotel which was $200 more per night with fewer amenities. We had a one bedroom, king suite on the 18th floor with a 180 degree view of the lake. It literally felt like our home away from home, with a full kitchen, scads of closet space and a hide-a-bed, should we... More

Although we paid a premium rate over 400$ with taxes.(limited downtown availability due to conference), it was definitely worth it. The space was great, the room quiet, and the location perfect for sightseeing and shopping.

The hotel is clean and the rooms are quite large. Staff were friendly. The breakfast and evening food selections were just okay but adequate. I had a difficult time getting a taxi each morning from the hotel so I just walked to a hotel around the corner and their bellman would hail one for me.