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Homewood Suites by Hilton Chicago Downtown


Hotel class 3.0 of 5
40 East Grand Avenue, Chicago, IL 60611
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Reviews you can trust

94% Recommend
4.5 of 5 stars 311 reviews
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By trip type
All (311)
[ Date ] [ Rating ]
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5 of 5 stars
Maryland
24 Sep 2009 | Trip type: Couples

Perfect location in downtown Chicago. Walking distance to all major sites. Very friendly and helpful staff. Decent complementary breakfast. Clean, spacious rooms. more

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4 of 5 stars
Maryland
21 Sep 2009 | Trip type: Business

PROS - Great location, complimentary breakfast & light dinner, free internet CONS - expensive parking, rooms are dated, not so fresh smell The hotel staff is very helpful and plentiful. The location is very convenient to shopping, dining, and entertainment. The on-site fitness center is OK, but the CRUNCH fitness center is just downstairs and part of your hotel stay.... more

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5 of 5 stars
Peoria, Illinois
20 Sep 2009 | Trip type: Couples

First time in Chicago to celebrate our 19th wedding anniversary. Homewood Suites and the staff made it a perfect trip. The staff were very helpful and friendly. Thanks Jennifer and John for giving us a wonderful stay. The room was roomy and very nice. The breakfast was an added bonus. They had a lot of choices to please any palate.... more

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4 of 5 stars
McComb, MS
19 Sep 2009 | Trip type: Business, Friends getaway

Another trip to the Windy City, this time in the late summer, proved to be wonderful again. I have stayed at Homewood Suites several times before and this time had friends/co-workers along for the trip. The hotel staff and services, as usual, were great. I've heard guests commenting on the slowness of the elevators, especially around check-out time, but that... more

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5 of 5 stars
California
17 Sep 2009 | Trip type: Couples

My wife and I enjoyed our mini-moon stay at Homewood Suites. It helped tide us over until our honeymoon to Australia in November. Here are a couple things I'd like to highlight. Customer service - Everyone was friendly and helpful. The front desk gave us a map of the city and pointed out nearby attractions and the supermarket around the... more

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1 of 5 stars
Castro Valley, California
15 Sep 2009 | Trip type: Couples
2
people found this review helpful

This review has two parts. . .I advise reading both. Chapter One: The actual hotel and staff I found the in house staff to be very friendly and accommodating. The room was nice and clean as well. I have no disagreement with any of the other reviews regarding the hotel room or the staff. This is a great location where... more

Management response from
David Prentiss, General manager

Dear Valued Guest, While I am very gratified that you enjoyed your stay with respect to the service at the hotel and that our staff made your stay memorable I am very dissapointed however that the billing issue you had negated much of that. I will certainly take responsibility for what happened. I am aware of the situation that is...

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4 of 5 stars
Indiana
12 Sep 2009 | Trip type: Family

My sons and I just sort of happened upon this great hotel. It was a wonderful experience. The suite was great because I am tall and need a king bed, no other kind of configuration works for me. All of the staff members were incredibly nice. I felt like I was among friends. The views from this hotel are just... more

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5 of 5 stars
Lewes UK
12 Sep 2009 | Trip type: Family

Stayed for 5 nights on the 19th floor great view and spacious room with kitchen facilities. Free breakfast every day and dinner Monday to Thursday the great thing was they provided take away boxes so you could take the food back to your room. Location is very good. Staff are very polite and very helpful would definately stay again more

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5 of 5 stars
dublin ireland
12 Sep 2009 | Trip type: Family

we stayed here in january when it was -20. but even then we enjoyed it so much we could not wait to get back. chicago is a great town to visit and the homewood suites is the place to stay, period. now we stayed from the 9/5/2009 to 9/5/2009 and enjoyed every day. (p.s. the weather was in the high... more

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4 of 5 stars
Springfield, MO
12 Sep 2009 | Trip type: Family

We had a one bedroom suite which was very nice with our toddler. I had requested a crib and had even called the day before our arrival to confirm the crib and ask if it was a portable or a full size so we could bring the approriate sheets. I was informed it was a full size crib. It was... more

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Homewood Suites by Hilton Chicago Downtown Also Known As

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Homewood Suites
  • Chicago Homewood
  • Chicago Hilton
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611