The hotel is located right downtown of Chicago in an area devoid of any tourist attractions, shops, restaurants but next to a VERY noisy and busy highway (24/7). Noise in the rooms is terrible. Other than that is is a standard HI, with somewhat dark decor, all things functional but no special charm. Front desk staff a bit indifferent. The... more

Stayed three nights at a grand total cost of $618 for two-persons with a king bed. Room included full bath, phone, TV with 39 cable channels, temperature control, and free wi-fi. Hotel has an exercise room, an outdoor pool (available Memorial Day to Labor Day), and a computer room with two free PC's with internet access and a printer. Hotel... more

This was a nice, quality hotel. The beds were a little small but comfortable. The staff made it better. This was our first trip to Chicago and they were very helpful and gave great tips. The pool is outdoors on the roof! Very nice view of Sears Tower. I thought it was supposed to be heated, but it was cold... more

I arrived late on Friday night, only to find that I had made my reservation for arrival on Saturday. Kisha at the front desk cheerfully assured me that they had rooms, and got me squared away promptly with a joke and a smile. Every time she saw me thereafter she greeted me by name. The customer service at this hotel... more

Went for this hotel as it was right near the Amtrak station, you can literally walk from the station to the hotel, although it is a little difficult to see and get to. Just ask if you are stuck, but don't waste money on a cab! The hotel itself was OK. The room was clean and tidy. For some reason... more

Stayed in a King Suite and the room was very large and Clean, close to "the loop". Not a lot of things to do in this part of town but there is a bus stop close and many downtown buses stop there. So for $2 you can get anywhere downtown in about 15 minutes. more

I walked in without a reservation in Jan 2008, because this is the nearest hotel to the Amtrak station, and my connecting train was going to be a awhile. What a perfect pit-stop to freshen up after a cross-country train ride! The customer service was excellent! The ladies at the desk were very patient, courteous, and thorough. There is a... more

Great service, clean rooms, friendly staff. They helped us get around the city, made recommendations for restaurants, and overall were a great help. more

Just returned from a 3 night stay . Good tidy rooms and great friendly staff always ready to help. Problem with air conditioning unit in room but sorted straight away to an upgraded room. Washing machine and tumble dryer very handy when on 2 week holiday. Swimming pool small but still used every day while sons used gym. Quite a... more