I walked in without a reservation in Jan 2008, because this is the nearest hotel to the Amtrak station, and my connecting train was going to be a awhile. What a perfect pit-stop to freshen up after a cross-country train ride! The customer service was excellent! The ladies at the desk were very patient, courteous, and thorough. There is a... more

Great service, clean rooms, friendly staff. They helped us get around the city, made recommendations for restaurants, and overall were a great help. more

Just returned from a 3 night stay . Good tidy rooms and great friendly staff always ready to help. Problem with air conditioning unit in room but sorted straight away to an upgraded room. Washing machine and tumble dryer very handy when on 2 week holiday. Swimming pool small but still used every day while sons used gym. Quite a... more

I thoroughly enjoyed my stay here. The rooms are very clean, comfortable and nicely decorated. The staff were very kind and helpful. And the restaurant located within the hotel was wonderful, they make great pizza! Only downside was the location. As a young female travelling alone I did not feel safe walking around the area, and definitely not at night.... more

After booking on Priceline and paying a low rate for this hotel we were happy with the 3 star accommodations. The Holiday Inn Hotel and Suites downtown Chicago was easy to get to off of 290. The staff were very friendly and answered all our questions. Room was clean and just as pictured on the hotels website but bathrooms are... more

We were extremely happy with this hotel after booking through hotwire and only paying 56 dollar per night! 56 dollar! The location might not be in the centre centre, but its damn close! Walk 10 minutes and you are at the magnificent mile or sears towers, it was a great stay and nevertheless a great location for this price. The... more

Stayed here for two nights during Labour Day Weekend. Very friendly and helpful staff. Room was clean, carpet freshly steam cleaned (still damp), but the bathroom could have been cleaner. I would find a hotel in a better location the next time I go to Chicago. $10 US cab rides with tip to get downtown. Walking downtown during the day... more

I booked this hotel because it said on the Holiday Inn site that it's only 1.5 miles from the United Center....more like 3 miles! Next to impossible to find food near here. Lobby was terribly small. ANTS IN MY ROOM!?! Yes, that's right...I had to fight ants to use the bathroom. Room was by the stairs that lead to the... more

I made the reservation of this hotel blindly through a "name your price" site and they accepted my offer of $100/night. The top floor of the hotel (6th floor) featured an outdoor rooftop pool which seemed clean and well maintained, a workout room and a game room. The location - close to UIC on the very edge of the downton/Loop... more