I stayed here for one night while in Chicago and I thought it was a lovely hotel. The staff were extremely helpful and friendly and the rooms were spacious and comfortable and spotlessly clean. The swimming pool on the roof is fabulous for the good weather and the gym seemed to be fairly good as well. It may be a... more

Just what you'd expect in a Holiday Inn. Nothing fancy but large, clean rooms with extra friendly staff (maybe it's that Midwestern hospitality). Plenty of amenities for the vacationing family like a laundry room, fitness room, rooftop pool (nice after a long day of sightseeing). Convenient restaurant, though prices and pizza were better elsewhere. The hotel is located in a... more

Pros: Large room size, comfortable bed, nice furniture, good housekeeping, newspaper delivered to door, vending in good location (near elevators), staff checked ID when paying with credit card, quality soap and shampoo, calming rooftop penthouse (outdoor pool and deck, arcade, exercise room). Cons: Deadbolt in room did not work; receipt put under door essentially looked like a blank piece of... more

I stayed at Holiday Inn Downtown in June 2005. The location was terrible as it is located at a dangerous part of Chicago. Cabs did come to the hotel but I had some cab drivers who warned me not to wander around as it was reknowned to be 'not safe'. The room was very comfortable & the housekeeping staff did... more

First time in the Windy City, I was a little bit worried but this was a nice hotel. Everything was clean and the staff were helpful. The little pizzeria/breakfast diner was good downstairs. We couldnt have wished for better for the price. more

We took Amtrak to Chicago and this hotel was in walking distance from Union Station. We also chose this hotel because it was near the blue line stop on the "L" subway train. The Holiday Inn room was purchased for $117 on the Holiday Inn web site. This was a Friday and Saturday night stay in July. We felt safe... more

This is the most unenjoyable hotel experience I have ever had. After arriving at this hotel in late May and discovering it was "on the wrong side of the tracks", we were a bit skeptical. I felt very out of place here, as the hotel is not nice and is in a very trashy part of town. However, we decided... more

I was given one of the suites at this hotel and was pleasantly suprised with the cleaniness of the room. I, however, thought the pillows shouldn't have been so hard, yet the stay was nice. I would also suggest double sheeting the beds as one never knows who has been there prior. more

Clean rooms, reasonable price, reasonably quiet - providing you get a room that doesn't face onto the main highway behind the building. Liked the pool on the roof. Its a little way out of the center, but handy for the Sears tower. Well served by CTA metro ($1.5 from airport direct to hotel!) and by Chicago free trolleys. Not much... more