the room we had was great--a separate living area and a separate bedroom. very comfortable bed. frigde and microwave included in "suite". location was on the magnificant mile so close to shopping. nothing special about the attendants at the front desk--no welcomes or smiles, they just check you in quickly. internet is not free in the room but it is... more

We stayed here for one night at the end of a week-long business trip to Central Illinois. The room rate was cheaper than near the airport, so we thought we'd have some fun our last night. And the Hilton Suites didn't disappoint! The staff was wonderful - starting with the valet attendants. (Yes, parking is $50, but it's that much... more

First time staying at the Hilton - have stayed at several others in Chicago. From the moment we arrived and were met by a smile and welcome from the desk. The suites are more than adequate with microwave and fridge and coffee machine. The beds are really comfortable, and there is a normal TV in the bedroom with a large... more

Haven't stayed here since it was the Doubletree a couple years ago. It was a little shabby then, but I was very pleased with the room. Totally redone 2 room suite. Two plasma TV's microwave, small fridge. (Although I don't know why they put the microwave under the cabinet and way down low). Coffee maker with Lavazza coffee. Great workout... more

Stayed for 5 nights while attending a conference. The hotel is well located for the Magnificent Mile, just around the corner from the Millenium Knickerbocker, Westin and Drake hotels. The hotel is clean, the lobby is spacious with free WiFi. The pool is up on the higher floors with a view of the Lake. The room was good, though not... more

I had a terrible flight before I got to the property so I was very grouchy! When I arrived there was a very nice gentleman there to open the door for me with a big smile. I feel smile's change everything. When I got to the front desk there was a bit of a line and I was already tired... more

Stayed here for 2 weeks and had a great time. Rooms are spacious, air-con kept rooms nice n'cool and beds were excellent. Great location and we found all the staff very helpful. Only minor gripe was housekeeping waking us up for something we didn't request. Note only rooms with single king are on lake side, we have 2 doubles which... more

This hotel has nicely renovated suites but that's where the good news ends. We are Hilton Honor members but that means nothing to the management here. If you think you can check in at the stated check-in time at 3:00, don't get your hopes up. We couldn't check in until 4:30, but had to check out on- time the next... more

The room is decent and reasonably comfortable. That is about all the complementary statements I can make. Expect no service, because you will get what you expect. When they say check in is at 3 pm, don't expect it a minute early. Don't store your bags with the bellman because you never know when you will see them again. Don't... more