stayed twice in the last month. both experiences pleasant. friendly staff, clean and comfortable room, great location. the beds are wonderful!
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- Doubletree Hotel Chicago
- Doubletree Magnificent Mile
- Chicago Doubletree

stayed twice in the last month. both experiences pleasant. friendly staff, clean and comfortable room, great location. the beds are wonderful!
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Dear Hawk72rn,
Thank you for your comments regarding your recent stay here at the DoubleTree Mag Mile. We have a great group of people that are very attentive to our guest needs. We do our very best to make all our guest feel as if the hotel is a home away from home, right down to the warm cookies. Just...
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We stayed here while attending an event at the Mccormick center. I see someone else mentioned the water pressure in the shower. There was no hot water to be had from the shower. To top that off, on the day of the AFC East playoff game the signal on the TV went haywire and we missed the winning field goal....
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Dear Colden197, thank you for your feedback regarding the recent stay you had here at the hotel. I sincerely apologize about the hot water, there was a malfunction with the heating system but have since rectified the problem. As for the TV signal, we handed out and placed in the guest rooms notices that the system was being upgraded in...
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My wife and I spent a weekend at the Doubletree on Ohio St. in Chicago in mid January.They had a nice rate going so we decided to take advantage of it. The hotel was nice and clean and met all of my wife's expectations.( Which meant that she wouldn't hesitate to stay here again).Most of you know about Chicago,so I'll...
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Hello Dudly2rite,
Thank you for informing us of your wonderful stay here at the hotel, we are very pleased to hear about your visit. We are definitely located in a great spot for sightseeing, venues and restaurants. Please make sure to check out our website as we have the best in offers for the hotel. I hope that we will...
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This hotel is in a terrific location for shopping the Mag Mile, great restaurants and Navy Pier. From here you can walk to most downtown sights. What really makes this place special however is the STAFF. Although we only go there once or twice a year, they remember us and they are welcoming and very accomodating. The rooms are clean,...
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Hi Mary Goody, thank you for letting us know that we have given you what is only expected by our guests! We truly hope that you will continue to stay with us for many years to come. See you soon!
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This hotel is located ideally in Chicago for shopping and Navy Pier.The rooms are nice -- we were up on the 26th floor and didn't have to deal too much with noise or anything. Not a ton of water pressure in the shower, but that's minor. The bellboys were great help in getting cabs -- very nice and friendly.
Overall,...
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The hotel is great! My wife and I stayed there this summer, so the review is a bit out of date. We stayed here three nights in the end of July. The location is fantastic. We were literally steps away from shopping and merely a block or two form the lake. We had a great view from our corner suite....
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Hi Alskanbl,
Thank you for taking time out to share your experience while a guest here at the hotel. We are so delighted to hear that you really had a great relaxing time; we hope that you will continue to stay with us while in Chicago. We are located by many venues and not to mention the Magnificent Mile! Once...
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stayed here for 2 nights on business while attending a trade show at mccormick center about 3 miles away. When I arrived around 9am I was very happy to hear that my room was ready after a long flight. I was checked in by Pablo who was very friendly and handed me a nice warm cookie along with my room...
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Dear BAS724,
Thank you for your honest feedback. Although we do not like to be described as average, we do sympathize with your disappointing experience. Please accept our deepest apologies for the lack of a full night's rest. We genuinely hope that you can give us another chance to redeem ourselves and regain your confidence in us. It would be...
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This was a great base to see Chcago from. It's close to everything, the room was clean and quiet (considering it's in a big city) and we felt safe. But the highlight was the concierge. everyone at the hotel was very helpful and friendly, providing a warm welcome that is especially nice after a long flight.
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This was a great base to see Chcago from. It's close to everything, the room was clean and quiet (considering it's in a big city) and we felt safe. But the highlight was the concierge. He had info sheets on EVERYTHING which included a map, how to get there on public transport and some recommended restaurants in the vicinity. We...
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Dear AussieTraveller111,
Thank you for taking the time to post your review. We will be sure to share your praises with our concierge, Alfredo Caliva. He too will be delighted to hear your lovely compliments as well. We pride ourselves on our Concierge's ability to always exceed guest expectations and assist them with their travel inquiries. Sorry to hear if...
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I stayed overnight with my daughter on a trip through Chicago, but also lived in Chicago for a number of years so was familiar with the area.
First, the good: everyone at the hotel was very helpful and friendly, providing a warm welcome that is especially nice after a long flight. The cookies, handed to you warm, are a nice...
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Dear ThatSemanticsGuy,
We hope you had a memorable Chicago visit with your daughter! Thank you for choosing to stay at The Doubletree by Hilton Chicago Magnificent Mile. We apologize if the in-room internet charge or having to go down to the lobby to utilize the complimentary internet was a slight inconvenience.
Best,
Guest Services
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