Another expensive hotel with no outstanding amenities that nickel & dime guest at every turn. These hotels need to realize that everyone visiting Chicago is not there for a convention where a corporation is picking up the bill. We were there for the college graduation of one of our children and a Hilton Honors member. We have stayed at many... More

I needed a one-night room downtown and the price was competitive, so I chose the Doubletree based on my Hilton chain loyalty benefits. The lobby is smallish and dimly lit, but that's my only criticism. The staff was friendly and customer focused. The room was comfortable, clean, and in excellent repair. The location is great (convenient and walkable), yet quietly... More

I love the smell of the lobby. It's light and airy and provided a nice touch. I stayed at this property for 5 nights and enjoyed every moment of it. For the most part the staff was phenomenal and made sure that they did everything that they could to make the stay pleasurable. The breakfast buffet was excellent. Though, i'd... More

Stayed 2 nights at this wonderful hotel in downtown Chicago ! Free warm chocolate chip cookies upon registering. What a nice surprise! Nice rooms.Wasn't too happy about $45/night to park tho! Ate at the breakfast buffet everyday...it was good! Staff very attentive.Very expensive hotel.

Check-in and concierge services were great. Attentive staff. Room was clean. Everything worked. Received $8 credit for restaurants/room service for opting to reuse my same towels during my three night stay. Close to my conference (3 blks) and Michigan Ave. dining/shopping.

I was able to get a deal for three days in this hotel downtown Chicago and I was very happy (I usually go to the Club Quarters). The rooms are very good and very clean. There is a small Starbucks coffee in the hall and the restaurant seems good but I preferred the PF Chang on the other corner of... More

My husband and I spent 2 nights here. Our room was nicely decorated and quite spacious.The beds were very comfortable. The staff was friendly and we loved the location. We enjoyed the free chocolate chip cookies at check-in. It would be nice if they offered free wi-fi. We come to Chicago often and would stay here again.

Oh, let's see. Beaten thrift-shop quality furnishings, smudges on windows, dirty carpets, goop in bathtub, previous guests' hairs on bathroom floor, inconcistent service (others in our party were given restaurant coupons and we were flat out refused), bell staff tries to push a $50 "fixed price" cab to the airport when they really only cost $40. Shall I go on?... More

My wife and I spent two nights at the DoubleTree Magnificant Mile over St. Patrick's Day weekend. Water came rushing from the ceiling and left a mess around the closet. We contacted management and were told they had no other rooms to put us in, which was understandable. This was a Hilton Honors reward booking so they promised us they... More