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Doubletree Collinsville/St. Louis

3.0 of 5
1000 Eastport Plaza Drive, Collinsville, IL 62234 (Formerly Holiday Inn)
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Doubletree Collinsville/St. Louis
Ranked #3 of 12 hotels in Collinsville
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152 reviews from our community

    Trip type
Traveller rating
    76
    43
    19
    9
    5
Date Rating
Saint Louis, Missouri
1 review
2 of 5 stars Reviewed 24 May 2013 NEW

We stayed here for our anniversary because it was connected to a very nice steakhouse, Porter's. We had a fabulous dinner and then checked into the hotel. The staff was fine but when we got into our room we discovered the mattress was wet, not damp, wet. This si something that shoudl have been easily caught by housekeeping. We requested... More

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Quincy, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 17 May 2013

Very conveniently located. Table in front of couch was very dusty. Coffee station was dirty. Took a very long time for water in both bathroom sink, and shower/tub to get hot/warm. Room was not very "sound-proof"--could hear sounds/noises from every direction.

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Review collected in partnership with DoubleTree by Hilton

scutler32, General Manager at Doubletree Collinsville/St. Louis, responded to this review
23 May 2013

First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I understand that you were disappointed with some issues at our hotel and more specifically regarding the cleanliness of our hotel. I sincerely apologize that we did not meet expectations and I am actively working with our housekeeping team to... More

Chicago, United States
1 review
4 of 5 stars Reviewed 15 May 2013

When visiting Collinsville, IL, don't waste your time staying at any hotel outside of the Doubletree. I am there for business each week. I have visited several other hotels, and have had substandard experiences. In my opinion, the Doubletree is the definitely the best that Collinsville has to offer!

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Review collected in partnership with DoubleTree by Hilton

1 review
5 of 5 stars Reviewed 12 May 2013 via mobile

Upon arrival the front desk clerk, Cody, gave us a warm welcome was efficient and very helpful. The rooms were very clean and spacious. This was an excellent place to stay. I only stayed one night but would have loved to stay longer!

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Waverly, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2013

This place rocks. Good bank for buck. Clean rooms and quiet. Staff is very helpful. Food good and fairly priced. Location very handy. I forgot some items they were very helpful and responsive. Have stayed here several times.

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Greensburg, Indiana
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 7 May 2013

We always stay here because we love the room service. The beef tenderloin and crab cakes are as good as you can get. We travel with our dog, and this allows us to stay in the room and still have a great meal. Rooms are nice, but are beginning to need a update. This visit the elevator was broke at... More

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 May 2013

We stayed here with our 2 cats on our cross-country journey. The hotel was right off of the highway. We were pleasantly surprised by the architecture - very prairie, nice stone walls and wood paneling. It was a very attractive property. The room was great - a large king, with lots of helpful furniture if you need to store your... More

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Henderson, United States
1 review
5 of 5 stars Reviewed 6 May 2013

I was only here for one night but loved my stay. The lobby etc is lovely; the room was excellent and comfortable; everything was clean and nicely appointed. And to make it even better, the price for this stay was excellent!

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Review collected in partnership with DoubleTree by Hilton

Indianapolis, Indiana
1 review
3 of 5 stars Reviewed 28 April 2013

The Collinsville Doubletree seems to have put their strongest efforts into the lobby, meeting rooms, and staff training. I imagine it would be a great place for a conference venue or a wedding reception. This review, and rating, are based instead on our experience as a couple visiting the St. Louis area while traveling. We spent three nights in the... More

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United States
1 review
3 of 5 stars Reviewed 27 April 2013

No sure what was going on durng my stay but I was no pleased at all.. A 3hour power outage and the staff did not seem too concerned.. Very scary!! And when i check out & ask was there an inconvience fee taken from my bill the staff said that that was not the hotel fault & I felt like... More

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Review collected in partnership with DoubleTree by Hilton

scutler32, General Manager at Doubletree Collinsville/St. Louis, responded to this review
8 May 2013

Please accept my apologies for the concerns you had regarding the power outages you experienced while staying with us. I was both surprised and deeply disappointed by your recount of your experience with us. I assure you that this is very rare to occur and sincerely apologize for the inconvenience this may have caused you. I can very much empathize... More

Hampton Inn Collinsville
Great value on a similar hotel
Collinsville, IL
4 of 5 stars 55 Reviews
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Additional Information about Doubletree Collinsville/St. Louis

Also Known As:
Doubletree Collinsville/St. Louis Hotel
Doubletree Collinsville/St. Louis Hotel Collinsville
Collinsville Holiday Inn
Doubletree Collinsville St Louis
Holiday Inn Collinsville
Address: 1000 Eastport Plaza Drive, Collinsville, IL 62234 (Formerly Holiday Inn)
Phone Number:
Region: United States > Illinois > Collinsville
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Hotel Style:
#1 Business Hotels in Collinsville
#3 Family Hotels in Collinsville
Price Range: £
Hotel Class:3 star (3*)
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Doubletree Collinsville/St. Louis
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