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All 2 Countryside hotels

BEST WESTERN Chicagoland - Countryside

2.5 of 5
6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
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Ranked #1 of 2 hotels in Countryside
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54 reviews from our community

    Trip type
Traveller rating
    26
    18
    5
    3
    2
Date Rating
Moorestown, New Jersey
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 13 June 2013 NEW

We chose this hotel because we didn't want to pay downtown prices. It was an easy drive to downtown attractions and close to Midway airport. The price was great, the staff very friendly (the clerk remembered my name!) and helpful, the room was clean. Breakfast was good enough...all the basics. They allow you to use the pool at the Holiday... More

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
14 June 2013

Thank you for your review! We're happy to hear that you enjoyed your stay at Best Western Chicgao-Countryside. We'r elooking forward to seeing you during your next trip to the area. More

Long Beach
1 review
4 of 5 stars Reviewed 4 June 2013

The breakfast was great, and the lady who prepares it was very friendly and attentive. The staff was very friendly, and helpful as well. Rooms were clean but just as mentioned by others wi- fi is very slow. When I booked my room, I requested a crib for my 8 month old daughter, unfortunately, I did not get it so... More

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
5 June 2013

Thanks for the review! I apologize the crib never made it to your room. I'll be sure to follow up with the staff to make sure similar situations don't arise in the future. We hope to see you again! More

Fort Worth
1 review
5 of 5 stars Reviewed 4 June 2013

I stayed at this hotel for Memorial Day weekend to go to my sisters wedding and it was very nice. Staff was nice and very helpful and the kids loved it. I would stay here again next time I'm in Chicago.

Review collected in partnership with Best Western

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
5 June 2013

Thanks for your review of our hotel! I'm glad that you enjoyed your stay and we hope you had fun at the wedding! We hope to see you again during your next trip to Chicago! More

Albuquerque, New Mexico
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 31 May 2013

The hotel was clean and the staff was friendly. The hot breakfast was surprisingly good with eggs and french toast. However, the only detracting factor of the hotel was its annoyingly slow internet. In 2013, we're very technologically dependent-especially while traveling. We need to check our email, pay bills, book flights, book tours, etc. The slow internet was a serious... More

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
4 June 2013

Thank you for your review and for recognizing the friendliness of our staff. I apologize for the issue you encountered with the internet. We are working on upgrades. Unfortunately, with a hotel our size it's not as easy as just calling someone out. The upgrade can take weeks to complete but I assure you we are on it. I hope... More

Plymouth, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

This is probably the standard other Best Western hotels should be judged by. Clean rooms, nice lobby, friendly staff, good location, easy parking, and FREE HOT BREAKFAST! The fitness room was nothing spectacular, but is what one should expect in a hotel. Very adequate. I travel to Chicago on business frequently, and will definitely stay here again.

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
29 May 2013

Thank you for your review! We're glad that you enjoyed your stay at our hotel. We're looking forward to seeing you during your next visit to Chicago/Countryside! More

St. Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 7 May 2013

I've been here before! When it was a Hampton Inn many years ago. My wife made these reservations so I didn't know it was the same place till we were driving down the road and pulled up to the hotel. I didn't care for it then and I don't care for it now. It's usable but there are too many... More

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
9 May 2013

Thank your for taking the time to share your review of our hotel. I apologize that we did not meet your expectations. As of last month, the hotel is under new ownership and we've made upgrading the internet and key card system our top priorities. I hope you'll give us another chance the next time you're in the area! More

A TripAdvisor Member
5 of 5 stars Reviewed 1 May 2013

Review collected in partnership with Best Western

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
5 May 2013

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Portland, Oregon
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 April 2013

The hotel has been updated everywhere except the elevator and the wifi. nothing wrong with the elevator, it works fine, just not been updated. The wifi on the other hand is an issue that the staff say will be upgraded soon, but who knows when really. It didn't work well in my room on the 4th floor but is fine... More

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
25 April 2013

Thank you for your review! I'm glad to hear that you found our hotel to be comfortable and well-maintained. We know the internet is an issue. We're expecting to have the upgrades completed in the next few weeks! Thank you for your patience and we hope to see you during your next trip to the area! More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 April 2013 via mobile

Recently stayed in this hotel, check in wasn't very good, was a very late arrival and waited over min in the lobby without anybody around! If I may suggest having a little bell or a away sign would be helpful if staff is away from the desk. Was afraid t wasnt a 24hr front desk! Finally when the desk clerk... More

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
16 April 2013

Thank you for your review, I apologize for this issues you encountered for your stay. I can assure you that our front desk is staffed 24 hours a day, seven days a week, 365 days a year. I'll be sure to follow up with our staff to make sure similar issues don't arise in the future. You'll also be happy... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 14 April 2013

An organization is only as good as the people it hires and supports and this Best Western Hotel hit the jackpot with Jason, Jay, Jesse, Joshua, and Tracey who daily seek to go above and beyond the call of duty to ensure that your guest experience and service is a good one indeed. In addition to a superior staff of... More

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JasonFawaz, Director of Sales at BEST WESTERN Chicagoland - Countryside, responded to this review
15 April 2013

Thank you so much for your review! Our staff will be happy to hear that we've exceeded your expectations while you were here. We look forward to seeing you during your next trip to the area. Have a great week! More

 
 
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Additional Information about BEST WESTERN Chicagoland - Countryside

Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Chicagoland - Countryside Hotel
Best Western Countryside
Countryside Best Western
Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Phone Number:
Region: United States > Illinois > Countryside
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Countryside
Price Range: £
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Best Western Chicagoland-Countryside is conveniently located near I-55 and LaGrange-putting you in easy access to all that the Greater Chicago Region has to offer. All rooms include a full hot breakfast each morning and free high speed wireless internet. All rooms feature refrigerators and microwaves! ... more   less 
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