I was supposed to stay at a neighboring hotel and immediately knew it was not for me by its appearance. So I walked into the Country Inn Suites. The lovely wrap around porch with rockers and nice landscaping made me walk in. The professional manner and kindness in which the front desk clerk dealt with me made it a pleasure... more

I had to spend much of January in the Decatur area on business and always found the Country Inn to be nice place to be when I wasn't able to be at home. The staff was always friendly, the rooms were clean, breakfast was good and compared to the Ramada nearby the overall upkeep of the hotel was very nice.... more

Stayed one night in 6/2007 with two kids, 5 and 7 years old; approx $70/night. Hotel was clean enough. Breakfast was fine. Pool was bathtub-warm and shallow enough so that my 7 y/o (non-swimmer) could touch the bottom throughout the pool: "The best pool I've ever seen!" he lauded. Would stay there again. more

On christmas my three grandchilren were given a set of pj's along with a pass for a weekend getaway. This getaway meant alot to me . I placed a call to the country inn and Suites and spoke to a very friendly lady. She said that I could come in and take a look at the suites and if I... more

The public areas of this hotel need care. The elevator floor had two big piles of sand on it, dirty towels were left on the hallway floor outside the elevator. The pool area needs maintainance - floor tile grout and tiles are buckling. The public restroom was dirty when we checked in - paper towels overflowing the trash can, no... more

I have always loved staying at this hotel, but the last time I stayed, one lady at the front desk (A MANAGER) was very rude, to me and everyone else. A man asked her if he had done something to offend her (this is how rude she is) and she replied no I have problems at home, very unprofessional. The... more

I have stayed at other Country Inn and Suites and have always been impressed with the service and the cleanliness of the rooms. This location; however, is the exception to the rule. The room was "junky" looking--wallpaper peeling, worn carpet, et cetera and not sparkling clean. My husband and I booked three nights over Christmas and the pillows were uncomfortable.... more

The Country Inns have nice rooms, spacious and usually very clean. I've had some of the best service from Country Inn and Suites (I stay in hotels around 50 nights a year) so I choose that brand when it's available. However, if my travels take me to Decatur, I won't stay here. Among the reasons: very rude at check in.... more

We stayed at this hotel while on our way to Minneapolis. I like Country Inns concept and the rooms are spacious - huge bathrooms, plenty of room to move about. The decor is charming and the ambience is truly like home. However, this location has a great deal to learn with regard to customer service. Only two people that we... more