We stayed there for a layover after an international trip with our two small children. We were checked in and in our room 30 minutes after picking up our bags. The staff was friendly and efficient. The rooms were spotless and quiet. They have a business center that allows for easy flight check-in and printing of boarding passes. Our kids... more

This is the absolute best hotel we have ever stayed at in the Chicago o'hare area. The staff is dedicated to making sure all of your needs are met, and are extremely helpful and genuinely friendly and happy to help. The rooms are comfortable, it has a decent restaurant, and free shuttle to the airport. We have never had a... more

We stayed here for a recent trip to the Windy City. The location was excellent and we were able to get downtown and visit some locations outside of the main city within a few minutes. The staff was nice and helpful and the room was clean. They were replacing air conditioning units and we had to wait for 20 minutes... more

Stayed here recently with family for 3 nights (2 before flight and 1 a week later on way back in). Pool is great and facility is nice and in a seemingly safe area. Excellent staff - everyone looks you in the eye and addresses you. Breakfast plan is worth it - fantastic breakfast. Had two issues that normally would have... more

I just returned from a long Columbus Day weekend and stayed at this fabulous hotel. From the moment we were picked up by the hotel shuttle until we returned to the airport, the staff made us feel welcomed and comfortable. There are just so many positives: 1. 24-hour shuttle service to the airport, the train station and local restuarants. 2.... more

Stayed here only one night but really liked the place. The hotel itself is very clean and fresh, the rooms nicely appointed and well maintained, the lobby really cozy with its fireplace and the front desk staff was very friendly and helpful. Would definitely stay here again. more

We (mom, dad, and two boys ages 4 and 9) stayed here on our way to and from a family vacation to Jamaica. We did the park and fly package before our trip and the bed and breakfast package after our trip. Staff: The staff was incredible - probably the nicest and most helpful we have encountered at any hotel.... more

Had an overnight. Staff very warm & friendly. Place was in top condition, but it is the staff that makes this place stand out. Every one I encountered had a smile and greeted me...so very un-Chcago! more

This is my 2nd time at this hotel and I will return. The staff is friendly and seems to take the extra step to make you feel comfortable. They suggest local eateries, offer directions and are willing to do anything to help. The rooms are clean, light, airy and the beds are super! Breakfast is cooked to order and the... more