We stayed at this hotel for our weekend getaway with the kids. The hotel ended up being the best part of the trip. The staff were very helpful and printed out the schedules for all the buses that came by the hotel. The room was very clean and had everything we needed to cook our meals. The shower was a... more

Terribly filthy. Nothing clean anywhere. Super rude staff. Only stayed on night and left. Would never stay there again. more

Customer service reps at this hotel made it clear that they were unwilling to accomodate our requests just because we booked with Priceline. Not only that, but she was downright rude. I also find anyone working at the front desk with bright pink hair and multiple piercings to be unprofessional. Priceline only guarantees a room will sleep two people, which... more

Late arrival prompted us to book this so called airport hotel. It is 5 miles away from the airport and a 25$ cab fare. There is no shuttle bus. You may save in the price of the room but you will definitely pay for the taxi. Don't believe it when they say Extended Stay O'hare. more

The front desk staff was great in accomodating our request for a king bed and a room on the ground floor. The room was nicely decorated, and had a sofa sleeper and recliner. Wireless internet was an add'l $5 for the entire stay. The kitchen area was nicely appointed with a toaster, microwave, apt size oven/stove, and a full size... more

Stayed here many times and rooms are reasonable. However, the manager, Greg W., is very unreasonable. I asked the clerk if I could speak to the manager, who wasn't available, but she called him on the phone. Before handing the phone to me, the clerk explained that I was a regular customer who wanted to speak to him about a... more