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Extended Stay America - Chicago - O'Hare - North

2.0 of 5
1201 E Touhy Ave, Des Plaines, IL 60018
Hotel amenities
Extended Stay America - Chicago - O'Hare - North
Ranked #4 of 10 hotels in Des Plaines
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30 reviews from our community

    Trip type
Traveller rating
    8
    9
    4
    3
    6
Date Rating
Bangalore, India
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2013

I got to this hotel lobby confusing it to the other delux property . (a mile distance) The front desk person Benjamin is a awesone person. When he realized that I needed to go to the next property , he pulled my heap of luggages (8-9 big suitcases and bags) through the snow to the other property . I had... More

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Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
17 May 2013

Soumitra - Thank you so much for posting a review of our property. I am so thrilled to know that Benjamin assisted you with your luggage. We hope you, your wife and 3-year old enjoyed your stay at our sister property just down the road! Thank you again for your review. We look forward to seeing you in the future,... More

Kingston, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 May 2013

Booked this one-night hotel stay through Expedia (never again) when needing a place to sleep following a late-night flight arrival and before I picked up a rental car the next day. Although I was assured that the hotel's shuttle service ran 24-hours-a-day when I made my reservation, I learned upon landing at midnight that the shuttle stopped then. The hotel... More

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Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
14 May 2013

Michele - I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the shuttle schedule is truly regrettable. We are very sorry for your experience. I am going to ensure that the shuttle hours are communicated appropriately so that this does not happen again in the future. Thank you very... More

CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Low cost hotel, that provides a place for long term stays. Staff friendly and helpful. Coffee available in morning, as well as laundry. Good location for food and business. No airport noise. Service here is much better than the deluxe hotel next door despite the lower price.

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See 2 more reviews by FileA5Fogg for Des Plaines
Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
9 May 2013

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our services. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More

Des Plaines, Illinois
1 review
4 of 5 stars Reviewed 2 May 2013

I am in transition from one residence to another. The Extended Stay - North provides the ideal situation for me to live comfortably and easy convienent access to work, shopping, etc. The rooms are more than adequate with electric burners, microwave, and refrigerator. The staff makes this property well worth the stay. Everyone of them, without exception has been courteous,... More

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Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
3 May 2013

Ron - I want to thank you for taking the time to post a review of your stay. I am proud of our team for their professionalism and accommodating your every need. We truly enjoyed having you visit with us while you were in-between houses. The staff and I would like to thank you again for posting your review. We... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 March 2013

I needed the place to stay until I find the permanent accommodation and the hotel saved me lots of headache and stress. Small walk-in mall is nearby with many places to dine on budget and Target for shopping. The shuttle van is available most of the day and is very valuable to get you to the Blue Line and the... More

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HM-ESA, Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
26 March 2013

Thank you for your great review of our property. I'm glad that mentioned our guest service team. They work very hard to provide a great guest experience and I appreciate your acknowledgement of their efforts. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 March 2013

You can't beat this place. Limited breakfast/coffee with stay, cheap rooms,free parking. Ideal for my business travels. Far enough from the airport that you can't even hear a plane, etiher. My advice would be to request a room at the far end of a hallway, if you're a light sleeper...as there is alot of volume in/out of here early morning,... More

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HM-ESA, Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
21 March 2013

Thank you for your great review of our property. I'm glad that you enjoyed our grab and go breakfast. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

1 review
4 of 5 stars Reviewed 20 March 2013 via mobile

I came to Chicago and needed a place to stay so I looked for the cheapest closest thing I found (apparently the 3 days that I came here hotels downtown didn't go for anything under $100). So I found this place. And I was pleasantly surprised :) Great customer service, comfy bed, a whole kitchen in my room (refrigerator, microwave,... More

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HM-ESA, Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
21 March 2013

Thank you for your great review of our property. I'm glad that you enjoyed our grab and go breakfast. Great to hear you had a good nights sleep! Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Manila, Philippines
1 review
5 of 5 stars Reviewed 18 January 2013

The room where i stayed is quiet, the heater never fails, room cleaning is always done alright. they replaces everything. Very well lit. The cooking facilities is very much ok with me. Receptions are very accomodating and their service is excellent. Keep it up! The reason why we decided to check in again here in our second visit. Their connection... More

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HM-ESA, Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
21 January 2013

Thank you for your great review of our property. I'm glad that you enjoyed our in room kitchens. I am happy that you had a great guest experience. Our associates will appreciate hearing that. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Chicago, Illinois
Top Contributor
64 reviews 64 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 January 2013

I've stayed in Exteded Stay America's before and never had a problem, they were always pleasant and comfortable, this time however was not as enjoyable. The room was clean so there were no problems there and the person at the front desk was very nice and helpful. However trying to sleep in the room was another story - when we... More

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HM-ESA, Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
3 January 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that the appliances were noisy. I am inspecting our units to ensure that any issues are repaired and this does not happen again in the future. Thank you again for providing us with your feedback. If you have any additional feedback, please reach out... More

Travellers are raving about these Des Plaines hotels

Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 October 2012

It's a little outdated but had a kitchen and close to airport. There is a free shuttle to airport which we used and the driver was very friendly and answered all our questions. The staff was very polite and helpful !

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john016, Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review
24 October 2012

Thank you for your great review of our property. I'm glad that you enjoyed your visit to the Chicago-O'Hare area. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

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Additional Information about Extended Stay America - Chicago - O'Hare - North

Also Known As:
Extended Stayamerica Chicago - o`Hare Hotel Des Plaines
Extended Stayamerica Chicago - o`Hare Hotel
Extended Stayamerica Chicago
Des Plaines Extended Stay
Extended Stay Des Plaines
Address: 1201 E Touhy Ave, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #4 of 10 hotels in Des Plaines
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Chicago - O'Hare - North
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