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Quality Inn & Suites Elk Grove Village

2.5 of 5
100 Busse Road, Elk Grove Village, IL 60007
Hotel amenities
3.5 of 5 stars 65 Reviews
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65 reviews from our community

What travellers say about this hotel
  • Very clean(4)
  • Shuttle drivers(4)
  • Great Place(3)
  • Desk clerk(3)
Traveller rating
    20
    20
    11
    7
    7
Only show reviews for Family (9) | Couples (28) | Business (8)
Date Rating
tom f
Oregon, Illinois
1 review
2 of 5 stars Reviewed 18 January 2012

used quality inn for a park and fly vacation. returned to ohare at 6pm on 1/16 after calling 3 times during my 1 1/2 hour wait for shuttle driver was finally picked up by super 8 shuttle. when i asked stephanie in the lobby what happened she stated they were having shuttle issues that night. ( she never stated this... More

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Erino87
Hastings, Canada
Reviewer
5 reviews
4 of 5 stars Reviewed 5 January 2012

I booked a group of rooms here for a bus trip I organized. We picked this hotel because it was just off the interstate and had a competitive price. The lady that I dealt with to book the rooms (Gail) was very helpful and pleasant. (emailed and talked to her on the phone multiple times before). When we arrived there... More

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starlyte
Michigan
Contributor
13 reviews
22 helpful votes
5 of 5 stars Reviewed 2 January 2012

This is by far the best Quality Inn I have stayed at. I usually stay at the Comfort Inn in Elk Grove but for some reason its closed and board up, But back to this hotel, I noticed upon booking was it was a former Hampton Inn at some time, and I was a little scared because I have stayed... More

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jlhd
Freeport, IL
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed 29 December 2011

My family and I have actually stayed here several times using a park/sleep/fly package. Our most recent stay was in November. The hotel is basic, but clean enough. The furniture is on par with a three-star hotel. The staff is friendly enough, but not "above and beyond" in service. The main reason we stay here is for the convenience and... More

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tansandy
wisconsin
Senior Contributor
27 reviews
27 helpful votes
5 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

Will stay here again for the park, sleep, fly package. Hotel front desk people very friendly and very helpful. Rooms are basic but very clean. Wifi works great in the rooms. Shuttle going to airport, no problem. And when we called for the shuttle back to the hotel, the lady at desk said it would about 10 minutes. I hung... More

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Mike R
Prairie du Chien, Wisconsin
2 reviews
1 helpful vote
4 of 5 stars Reviewed 30 October 2011

We've stayed at this hotel before and went back again this year. The park & fly option was good; although, I had to insist on the lower price quoted on other websites when checking in because they tried to charge their "normal" rate. The rooms were nice and spacious & relatively clean for the price. I'd gladly stay here again.... More

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SandraBurke
Madison, Wisconsin
Contributor
15 reviews
1 helpful vote
4 of 5 stars Reviewed 19 September 2011

well, in a pinch after midnight when the flights were delayed to to weather @ ohare, i had missed the vangalder back home and I need a place to get clean and sleep a few hours. it was clean, the bed was so wonderful and the free shuttle driver was nice as was the desk person. rate was a reasonable... More

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Peter H
Detroit, Michigan
1 review
5 of 5 stars Reviewed 27 August 2011

This is my first post on this website so hopefully it is helpful. This hotel was amazing. It was super clean, could probably have eaten off the bathroom floor... haha. The room was quite spacious. The staff was so friendly and answered all our questions. They always smiled and made me feel welcome. The breakfast was AMMMMMAAAAZZZINGGGG! I have stayed... More

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mrousey
South Saint Paul, Minnesota
1 review
1 of 5 stars Reviewed 31 July 2011

What a completely horrible experience. We reserved a block of rooms for a traveling student music group and upon check in, it was a complete bust. We had very unprofessional service by the front desk clerk, but that wouldn't be enough for me to submit a complaint. I recieved a very upset call from one of the girls rooms. They... More

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Pratik Trivedi, Manager at Quality Inn & Suites Elk Grove Village, responded to this review
1 August 2011

While I haven't spoken directly with the guest who wrote this review, I have spoken with the tour director and also with our staff. I have also reviewed camera footage and front desk logs regarding this incident. Unfortunately while I hate to call a guest out and make a claim that they are not telling the truth, parts of this... More

seanmcatee
Cedar Rapids, Iowa
1 review
1 of 5 stars Reviewed 25 July 2011

I did the park, sleep and fly. I sure wish I didn't. I stayed the night and left my car there so that I could fly out of O'Hare. When I came back to pick up my car it was filled with a cesspool of water. I went into the hotel and asked why my car was flooded and they... More

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Pratik Trivedi, Manager at Quality Inn & Suites Elk Grove Village, responded to this review
1 August 2011

Dear Sean, First off I would like to say I deeply sympathize with your situation and we tried our best to make the best of it, however there are a few things I would like to address.... I am deeply concerned about your review. I would like to present some information that might help in your understanding of the situation... More

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Quality Inn & Suites Elk Grove Village Also Known As

  • Quality Inn Elk Grove Village
  • Elk Grove Village Quality Inn
Address: 100 Busse Road, Elk Grove Village, IL 60007

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Quality Inn & Suites Elk Grove Village
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