I was very disappointed by following: 1. When we checked in, we automatically received a smoking room and none of us are smokers. Front desk agent did not even ask us if we WANTED non-smoking room. The customer before us came back fuming because they gave him a room that was already occupied. By then we were too tired to... more

We arranged to meet friends at this Hotel because of the price and it was part of the Choice Privileges program. I had a dog and 3 kids along with me, since it advertised being a pet friendly hotel and the price was right we booked it. When we arrived I discovered all the Pet friendly rooms are Smoking rooms... more

This has to be the worst hotel we have ever stayed in. First of all the primary manager is very rude. Our room was filthy with black mold on the walls of the bathroom, and in the pool room area was absolutly covered. The maids seemed like they wanted to be helpful but none of them can speak english!! This... more

I stayed at the Comfort Inn for two nights. When I arrived, there was toliet paper in the toliet and unknown things in the shower/tub. There was unknown white stains all over the carpet. The remote for the television didn't work and the parking lot was very small. However, the hotel staff was very friendly and helpful and the beds... more

This is a run down, poorly managed dump. Our first room had the security lock broke off and then our second room had a pile of toe nail clippings in the middle of the floor. It was so noisey from road noise that it was unbearable. It also was so dirty one would think it is a motel that charges... more

I was worried after all the negative reviews on this site, but thankfully, the Comfort Inn Franklin Park not only met -- but exceeded -- my expectations. No, the hotel is not luxurious: it's a Comfort Inn, not a Hyatt! The location is not a "scary, desolate" section of town: it's a blue-collar, industrial area but hardly scary. The hotel... more

My college bound son and two of his friends planned a trip to Chicago. As the downtown area was sold out for Aug.3-7, 2006, they chose Comfort Inn Franklin Park because the hotel advertised free airport transportation. They planned to use this shuttle to go back and forth to O'Hare airport where they could pick up the train to go... more

My family and stayed at the Comfort Inn located in Franklin Park, IL on 6/12/06 for one night. We had two rooms. Our rate was the park and fly, for 149.00 per night per room. The second room contained my Sister and her family. We choose this hotel strickly for the park and fly. I wish I had read these... more

Pretty much everywhere in the O'Hare area was full and it came down to paying 100 dollars here or 400-plus at the airport Hilton. In that situation, I'd choose the Comfort Inn again...but maybe only in that situation. The location is very unexciting - on the side of a busy road surrounded by auto-repair shops and the like; the only... more