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Galena

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Best Western Quiet House & Suites


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Reviews you can trust

60% Recommend
3.0 of 5 stars 15 reviews
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3 of 5 stars
Illinois
10 Nov 2009 | Trip type: Couples
1
person found this review helpful

Stayed there on a Friday and Saturday evening. Had the Oriental whirlpool suite. The good: 1. Service was excellent. Very friendly. 2. The pool was great. Wife liked the temperature a little more than I did but quite clean! Pool is an indoor/outdoor style. That was fun. 3. The room itself was quiet and you definitely felt like you had... more

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1 of 5 stars
waterloo/cedarfalls
29 Oct 2009 | Trip type: Family

I read some negative reviews but this was the only hotel that would honor a one night stay during peak Fall leave season so we booked it. And now we know why!! No elevator which made it very difficult to haul everything up 15 stairs. Hotel seemed very dated and had a "old" smell to it. No hairdryers in the... more

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4 of 5 stars
chicago
5 Sep 2009 | Trip type: Family

We spent one night at this hotel on our overnight visit to Galena. Located on a busy highway. Room was fairly large, clean, and worth the money. If you want fancy, this is not for you. If you want a nice clean room on a budget, this is it. I would return again. more

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1 of 5 stars
IL
7 Jul 2009 | Trip type: Family

Firstly, the staff is rude, not what you would expect from a Best Western. Secondly, they do not honor the prices online. They allow you too book but jack up the rates. Dumpy old place - spend a few extra bucks (may be $20) and go to the newer Ramada or if you want the old hotel feel, stay at... more

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5 of 5 stars
illinois
5 Oct 2008 | Trip type: Couples

the hotel was great, indoor.outdoor pool. the place was exceptionally clean. You could smell the bleach. Breakfast was good for a continental breakfast. Prices were average for a tourist town, but the rooms were double the size of more expensive rooms I've stayed in. Recommend this hotel for a nice getaway more

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1 of 5 stars
IL
3 Sep 2008
2
people found this review helpful

I called weeks in advance and spoke to a girl on the phone who helped me book the room that sounded perfect for my family. First morning there- Our almost 2 yr old daughter ran- not walked- over to her dad and grandpa with excitement. Within seconds our room phone was ringing and my husband answered it. It was the... more

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4 of 5 stars
Edinburgh
9 Aug 2008

We stopped here on the way from Wyoming to Chicago. A family of four, including 2 teenagers, so the room size was important, We had two Queen beds and a sofa bed, which was ideal. The hotel was just out of Galena, and provided us with a quiet place to stay the night. I would recommend this old style hotel... more

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2 of 5 stars
ELGIN,IL
16 Jul 2008
1
person found this review helpful

I made my reservations directly with this hotel. I was told they do have smoking rooms and smoking was also allowed on the balcony area,the next morning I had a notice under my door that I had been fined $100.00 for smoking on the balcony. I contacted the manager and was told it is written in the fine print of... more

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4 of 5 stars
Chicago, IL
23 Nov 2007 | Trip type: Couples

My boyfriend and I went to Galena, Illinois for a short weekend get-away from Chicago. All the places in town were booked so luckily, Best Western Quiet House had some availability. We checked in and went the room and we were pleased with how spacious the room was and it had a balcony facing the back yard and woods. I'm... more

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3 of 5 stars
Chicago
2 Aug 2006 | Trip type: Couples
2
people found this review helpful

Two of us spent a Saturday night on a hot July weekend. We were looking forward to a cool splash before dinner but we found the indoor portion of the pool intolerably hot, outdoor portion too small to really use. In our room we made good use of the Jacuzzi tub. But when we tried to go to sleep on... more

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Best Western Quiet House & Suites Also Known As

  • Best Western Galena
  • Galena Best Western
Address: 9923 W US Route 20, Galena, IL 61036-9187