We requested on the internet reservation site a non-smoking room room with two double beds on the second floor away from ice machines, no connecting door, quiet area! We were told all the rooms were booked for the night so they could not move us. We received a king size bed on the first floor next to the pop machine. As you entered the hotel there was a smell. As you entered the room there was even a stronger smell. The clerk offered our money back. It was 11:00 o'clock at night, where would we go??? The room had mold on the shower curtain, dead flies in the bathroom light fixture, and a burned hole on the lamp shade. I have never stayed in a hotel like this in my entire life. We asked for some form of compensation the next day. The very nice clerk called the manager who stated we never said anything at the time of check-in. We said we did. She called him back and read the night clerk's remarks to no avail. The Super 8 Corporation should visit this site as soon as possible... more
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