I stayed already in many hotels worldwide, but this was about the worst. First tried to reserve online - didn't work. Called the reservation line and get a reservation. This reservation was immediately charged to my CC!!! When I arrived, they didn't had my reservation!!! They gave me a room because I had the reservation confirmation (email) printed out, but... more

After pulling into the driveway, the place looked rundown, but not too bad, flowers in front, foyer seemed ok. Next door at the Super 8, broken windows in back building, cardboard covering windows. When I checked in, that is where the guy at the desk told me we were going to have to stay. Across the parking lot behind the... more

This Americas Best Value Inn in Glen Ellyn has got to be the worst motel with the worst management (Indians) in the whole state and here is why: - Rooms condition is so bad they shouldn't be rented in the first place. Dirty carpet, fridge doors with broken handles, room doors with missing secure lockers, burned blanekts, worned mattresses where... more

We had made a reservation for a one bed kitchenette at a very cheap weekly rate. You can tell this place is old and worn out but relatively clean. The service was seriously lacking from management and housekeeping was never around and couldn't speak english. The room we got was leaking from the rain, so they moved us to a... more

This hotel has a great location, but is lacking in some services that most would expect from the hotel's Web page or advertisement. The room was clean, but the toilet paper holder was pulled out of the wall, and getting the maids to leave replacement towels was a struggle (they took the old ones, but did not replace what they... more

Don't even stay in this hotel. The staff was shady at best, the rooms were nasty and the clientele were questionable. The thing that put me over the top was that the building where we were supposed to stay didn't have a secure outside door. The entrance door stood ajar. When I spoke to the man at the reception desk,... more

Everything was good except the heather which blew out dust and the door security kept making noise as if someone is trying the key to get in. The King room was smaller for 2 people. Front view out of the window is not worth it. The rear view from rear room are probably better as shown in hotel pictures. The... more

As a sales professional, I stay in many hotels and this one was so bad I had to post a notice. Please, avoid the urge to get such a great price and stay somewhere else. Yes, the property is in a prime location in a beautiful suburb of Chicago, and was a decent sized room for the money, but I... more

I stayed at this hotel before it was a Best Value Inn, so maybe things are different now. When we stayed there, we enjoyed the location (near many restaurants, shopping and near the freeway for easy access to downtown Chicago). Our room was very small but clean, and the bed was very hard. The lock did not work well on... more