Westin Chicago Northwest 4* (Itasca, IL) - Hotel Reviews

Also Known As:: Westin Chicago Northwest Hotel; Westin Chicago Northwest Hotel Itasca; Westin Itasca; Westin Chicago; Itasca Westin

Address: 400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)

Phone Number:

Region: United States > Illinois > DuPage County > Itasca

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #5 of 6 hotels in Itasca

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Travelocity, Starwood, Priceline, Hotels.com, Booking.com, Cheap Tickets, Hotwire, Venere, Agoda and Tingo so you can book your Westin Chicago Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Bonnie A

Harrisonburg, Virginia

Senior Contributor

28 reviews

14 hotel reviews

Reviews in 18 cities

3 helpful votes

“Surprising Itasca!”

Reviewed 16 June 2013 NEW

Itasca is my childhood hometown. I haven't been there is decades and was really pleasantly surprised at this find. The Westin was very upscale, extremely comfortable, huge rooms, pleasant staff. The room was very well appointed and had tons of those little extras you only find in a first rate hotel. The bed was extremely comfortable. The linens and towels... More

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MrMasse

24 reviews

3 hotel reviews

Reviews in 11 cities

1 helpful vote

“ok... but nothing special”

Reviewed 15 June 2013 NEW via mobile

Was here on business the week of 6/14.... it was just ok nothing special...suprised that they advertise wi-fi and charge for it..when I questioned it it was removed from my bill...connection honestly wasnt that great and kept dropping...breakfast imho was very pricey... $20 pp for breakfast buffet? Who eats that much for breakfast?? Dont order off the menu...unless you want... More

ST051674

Saint Louis, Missouri

Reviewer

5 reviews

Reviews in 4 cities

12 helpful votes

“Always one bad apple in the bunch”

Reviewed 13 June 2013 NEW

Anywhere in the world that I travel, I always know I will have a great place to return to at the end of the dya when I stay at a Westin. Unfortunately, the Westin in Itasca, IL. does not live up to the Westin standards. The evening my family and I stayed at this particular hotel there was a very... More

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lewe196

Contributor

14 reviews

10 hotel reviews

18 helpful votes

“its an ok place, nothing special”

Reviewed 12 June 2013 NEW

the westin was close enough to the airport so we didn't have a long drive to get there. We were staying two nights with a trip to Six Flags Great America which was 45 mins away. the first night we stayed there was a High School Prom going on and it was very noisy even though we were staying on... More

Ashley S

Miami, Florida

1 review

“Put security outside to make sure guests and others are safe”

Reviewed 31 May 2013

Overall stay was great! Front office staff is nice and courteous One thing to mention is carpet cleaning would be helpful.When I checked out, my receipt was already emailed to me, which was very convenient. I left hotel and went outside,cab driver approached to me and asked my last name,I confirmed the reservation. He took my luggage, opened the door... More

Thank you for sharing your comments. I'm glad that you enjoyed the hotel. And, I thank you for sharing your experience with the taxi company. I know that our Front Office Manager was following up directly with the company to ensure that this behavior does not happen again. Thank you. More

TCDKOCH

Elmhurst, IL

2 reviews

Reviews in 2 cities

19 helpful votes

“A must see for a Chicagoland wedding reception!”

Reviewed 30 May 2013

After thoroughly searching Chicagoland, we are very pleased to report of our exceptional wedding reception experience at the Westin in Itasca, IL (centrally located and near O’Hare) this month for our oldest daughter and son-in-law. Literally “from soup (the best ever) to nuts” (wedding cake) and all the courses in-between, the food was delicious, and the drinks were plentiful -... More

Thank you for sharing your feedback regarding your daughter's wedding reception here at the Westin Chicago Northwest! We are honored to have been chosen as the location for this special event. I am so glad to hear that it was a great experience for your friends and family. Thank you for sharing the comments about specific employees - this review... More

honve

Austin

3 reviews

Reviews in 3 cities

“Superb Stay”

Reviewed 28 May 2013

Our first time to Chicago was a success because we chose to stay here at Weston Chicago NW. Absolutely gorgeous inside and out, and it was THE most comfortable bed we have ever stayed on. Top of the line restaraunt and easy aaccess in and out of parking lot. Plenty of eatery and things to do that are close by... More

Thank you for sharing your feedback regarding your recent stay at the Westin Chicago Northwest! So glad to hear you enjoyed your visit. We look forward to welcoming you back for a future stay. Thank you! More

suzanne721

Lanark, Illinois

Top Contributor

64 reviews

22 hotel reviews

Reviews in 25 cities

27 helpful votes

“Outstanding view!”

We stayed at this hotel two nights. Because we needed accommodations an additional night due to arriving earlier than we had planned, and we pre-paid via an online travel agency, we had to get two separate reservations. When I made the second reservation, neither general Westin reservations nor on site personnel could guarantee that we could have the same room... More

Zoligar

Middle Tennesse

“BEWARE THE HIDDEN COSTS”

Reviewed 27 May 2013

Overall the Room, Cleanliness and Staff assistance is Wonderful....BUT, What IS NOT TOLD is that If you are trying to prepay with a Debit Card...They WILL NOT DO IT....PLUS...THEY WILL PLACE A $50 Hold for incidentals........WHETHER You incur them or NOT.....For someone with endless funds that may be ok BUT for the average person this can TOTALLY WIPE OUT your... More

Thank you for sharing your feedback regarding your recent stay and for the comments regarding payment with a debit card. Like most hotels, it is our standard policy to authorize the card for additional funds to cover any incidental charges. This authorization is released by the hotel if no charges are made. This authorization ensures that the funds are available... More

Sachin K

Oshkosh, Wisconsin

4 reviews

“Poor customer service”

Reviewed 27 May 2013 via mobile

We booked this hotel online and during check in the receptionist (Disha) was very rude and lied of not having a king bed room available and asked us to wait for 2 hrs. We went to another receptionist after waiting for 10 mins and to our surprise many king bed rooms were available and we were given one. But Disha... More

I would like to apologize for your experience during your recent stay. This is not the experience that we want our guests to have. Thank you for sharing your feedback - this will help us improve. I would welcome the opportunity to speak with you in more detail about your stay. Please feel free to contact me directly at 630-773-4000.... More

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Westin Chicago Northwest Hotel Reviews, Itasca

Westin Chicago Northwest

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