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All 6 Itasca hotels

Westin Chicago Northwest

4.0 of 5
400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
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Westin Chicago Northwest
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Ranked #5 of 6 hotels in Itasca
Most recent review
5 of 5 stars Reviewed 16 June 2013
Bonnie A Harrisonburg, Virginia
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189 reviews from our community

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Harrisonburg, Virginia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

Itasca is my childhood hometown. I haven't been there is decades and was really pleasantly surprised at this find. The Westin was very upscale, extremely comfortable, huge rooms, pleasant staff. The room was very well appointed and had tons of those little extras you only find in a first rate hotel. The bed was extremely comfortable. The linens and towels... More

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Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 June 2013 NEW via mobile

Was here on business the week of 6/14.... it was just ok nothing special...suprised that they advertise wi-fi and charge for it..when I questioned it it was removed from my bill...connection honestly wasnt that great and kept dropping...breakfast imho was very pricey... $20 pp for breakfast buffet? Who eats that much for breakfast?? Dont order off the menu...unless you want... More

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Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 13 June 2013 NEW

Anywhere in the world that I travel, I always know I will have a great place to return to at the end of the dya when I stay at a Westin. Unfortunately, the Westin in Itasca, IL. does not live up to the Westin standards. The evening my family and I stayed at this particular hotel there was a very... More

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Travellers are raving about these Itasca hotels

Extended Stay America - Chicago - Itasca
4.5 of 5 stars
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lewe196
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 12 June 2013 NEW

the westin was close enough to the airport so we didn't have a long drive to get there. We were staying two nights with a trip to Six Flags Great America which was 45 mins away. the first night we stayed there was a High School Prom going on and it was very noisy even though we were staying on... More

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Miami, Florida
1 review
3 of 5 stars Reviewed 31 May 2013

Overall stay was great! Front office staff is nice and courteous One thing to mention is carpet cleaning would be helpful.When I checked out, my receipt was already emailed to me, which was very convenient. I left hotel and went outside,cab driver approached to me and asked my last name,I confirmed the reservation. He took my luggage, opened the door... More

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patty_connolly, General Manager at Westin Chicago Northwest, responded to this review
14 June 2013

Thank you for sharing your comments. I'm glad that you enjoyed the hotel. And, I thank you for sharing your experience with the taxi company. I know that our Front Office Manager was following up directly with the company to ensure that this behavior does not happen again. Thank you. More

Elmhurst, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 30 May 2013

After thoroughly searching Chicagoland, we are very pleased to report of our exceptional wedding reception experience at the Westin in Itasca, IL (centrally located and near O’Hare) this month for our oldest daughter and son-in-law. Literally “from soup (the best ever) to nuts” (wedding cake) and all the courses in-between, the food was delicious, and the drinks were plentiful -... More

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patty_connolly, General Manager at Westin Chicago Northwest, responded to this review
14 June 2013

Thank you for sharing your feedback regarding your daughter's wedding reception here at the Westin Chicago Northwest! We are honored to have been chosen as the location for this special event. I am so glad to hear that it was a great experience for your friends and family. Thank you for sharing the comments about specific employees - this review... More

Austin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 28 May 2013

Our first time to Chicago was a success because we chose to stay here at Weston Chicago NW. Absolutely gorgeous inside and out, and it was THE most comfortable bed we have ever stayed on. Top of the line restaraunt and easy aaccess in and out of parking lot. Plenty of eatery and things to do that are close by... More

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patty_connolly, General Manager at Westin Chicago Northwest, responded to this review
12 June 2013

Thank you for sharing your feedback regarding your recent stay at the Westin Chicago Northwest! So glad to hear you enjoyed your visit. We look forward to welcoming you back for a future stay. Thank you! More

Lanark, Illinois
Top Contributor
64 reviews 64 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 28 May 2013

We stayed at this hotel two nights. Because we needed accommodations an additional night due to arriving earlier than we had planned, and we pre-paid via an online travel agency, we had to get two separate reservations. When I made the second reservation, neither general Westin reservations nor on site personnel could guarantee that we could have the same room... More

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Middle Tennesse
1 review
1 of 5 stars Reviewed 27 May 2013

Overall the Room, Cleanliness and Staff assistance is Wonderful....BUT, What IS NOT TOLD is that If you are trying to prepay with a Debit Card...They WILL NOT DO IT....PLUS...THEY WILL PLACE A $50 Hold for incidentals........WHETHER You incur them or NOT.....For someone with endless funds that may be ok BUT for the average person this can TOTALLY WIPE OUT your... More

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patty_connolly, General Manager at Westin Chicago Northwest, responded to this review
12 June 2013

Thank you for sharing your feedback regarding your recent stay and for the comments regarding payment with a debit card. Like most hotels, it is our standard policy to authorize the card for additional funds to cover any incidental charges. This authorization is released by the hotel if no charges are made. This authorization ensures that the funds are available... More

Oshkosh, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 May 2013 via mobile

We booked this hotel online and during check in the receptionist (Disha) was very rude and lied of not having a king bed room available and asked us to wait for 2 hrs. We went to another receptionist after waiting for 10 mins and to our surprise many king bed rooms were available and we were given one. But Disha... More

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patty_connolly, General Manager at Westin Chicago Northwest, responded to this review
6 June 2013

I would like to apologize for your experience during your recent stay. This is not the experience that we want our guests to have. Thank you for sharing your feedback - this will help us improve. I would welcome the opportunity to speak with you in more detail about your stay. Please feel free to contact me directly at 630-773-4000.... More

 
 
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Additional Information about Westin Chicago Northwest

Also Known As:
Westin Chicago Northwest Hotel
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Westin Chicago
Itasca Westin
Address: 400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
Phone Number:
Region: United States > Illinois > DuPage County > Itasca
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Itasca
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 
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