Hampton Inn Joliet I-80 2.5* (IL) - Hotel Reviews

Also Known As:: Hampton Inn Joliet i-80 Hotel; Hampton Inn Joliet i-80 Hotel Joliet; Hampton Inn Joliet; Joliet Hampton Inn

Address: 1521 Riverboat Center Drive, Joliet, IL 60436

Phone Number:

Region: United States > Illinois > Joliet

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access

Hotel Style:

#1 Family Hotels in Joliet

#4 Business Hotels in Joliet

Price Range: ££

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: The Joliet Hampton Inn is a three story building with interior corridors. The lobby is tastefully decorated for each holiday to make guests feel right at home. Each guest is greeted by warm, friendly faces throughout their stay. Each stay is backed by our 100% satisfaction guarantee. ... more less

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Nomadion

Top Contributor

84 reviews

45 hotel reviews

Reviews in 59 cities

43 helpful votes

“Fantastic Service”

Reviewed 21 May 2013 NEW via mobile

What can we say but the most welcome we have ever felt in a hotel with amazing service. Charlene was amazing, helpful and friendly making us feel right at home. When she found out we were on a Harley Route66 tour she also managed to pull out some old maps for us and leave them for collection. Can thoroughly recommend... More

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Kathryn C

Indianapolis, United States

1 review

“Good hotel at a decent price”

Reviewed 20 May 2013 NEW

We stayed here for our family trip to Joliet, IL and the Chicagoland Speedway. The hotel was easy to get to, right off the interstate. The lobby was clean and well furnished. The desk staff was really friendly and suggested different restaurants in the area. There was a little mix-up with keys but it was quickly resolved before we even... More

Review collected in partnership with Hampton

Renee K

Huntsville, United States

“Very clean and updated”

Hotel was very clean, updated and off the beaten path. Staff was friendly and courteous. There was a wide variety of food items to choose from and everything was very fresh. I would stay here again. There was

Dear Renee K, Thanks for taking the time to write about your recent stay. Your feedback is much appreciated. Please don't hesitate to call on us whenever we can be of service. Jennifer Lorenz Sales Manager More

Robert I

Ingleside, United States

1 helpful vote

“Not worth the extra money”

Reviewed 16 May 2013

Not worth the extra money, just avg. Pool water was cloudy, didn't look safe. Staff let loud noise continue late into the night. Think we were right below some storage area, 5:30 in the morning someone was dragging what sounded like furniture across the floor. This went on for 45 min.

Was this review helpful? Yes 1

Dear Robert I, Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated. Again, thank you for taking the time to bring this matter... More

William W

Albany, United States

“Nice hotel, poor internet registration”

Hotel was very nice, clean and easy to get to. Careful when booking on the internet. I orginially booked a different Hampton Inn but when I had to change arrival dates, they charged me an additional fee to do so. Found out they use a third party to handle reservations on line when you to to the Hampton inn main... More

Dear WilliamW, Thank you for taking the time to review our hotel. When booking on-line it is very important to check the restriction on each reservation. I am sorry that you didn't have the best experience when booking you room on-line and making changes. I am glad that you did enjoy our hotel. Please call us directly next time so... More

janecekcustoms

Bettendorf, Iowa

Reviewer

5 reviews

3 hotel reviews

Reviews in 2 cities

“Never again and my employer black listed them”

Reviewed 14 May 2013

As a hilton honors member and travel 90% of the year... I will not be returning. I had a limb or object fall on top of my car to leave a $480 "dent" and paint fix on my BMW, filed claim with manager and she was very rude and unhelpful. Would not give insurance number or copy... Staying at neighboring... More

See 3 more reviews by janecekcustoms for Joliet

Dear Janecekcustoms, First of all, thank you for your review of your past stay at our hotel. I am so sorry that our manager was not more helpful towards you regarding the dent in your car and that she did not provide you the service you deserve. I was both surprised and deeply disappointed by your recount of your experience... More

tirelady

Peoria, Illinois

Contributor

17 reviews

11 hotel reviews

Reviews in 12 cities

3 helpful votes

“4 out of 5 stars”

Reviewed 13 May 2013

We were in town to attend a wedding and reserved a room for one night. Quick prompt check in. Room had 2 queen size beds. Very clean and liked that a clean duvet cover is put on the bed. We were on the second floor and immediately noticed that we could hear the sweeper running in other rooms as well... More

Dear Tirelady, We appreciate your thorough review! Thank you for taking the time to share the details of your recent stay. I've forwarded your feedback to the rest of our team. We look forward to being of service again in the future and earning that fifth star! Jennifer Lorenz Sales Manager More

6Julie2

Grand Rapids, Michigan

“Astounded!”

Reviewed 8 May 2013

This hotel far exceeded our expectations! The room and lobby layouts were unique. The breakfast area and housekeeping staff were attentive and friendly. Everything was spotlessly clean. This hotel is making every effort to stand out from the rest. They are thinking way outside the box with little extras that really make a difference. A very pleasant surprise!

Dear 6Julie2, Thank you for taking the time to write about your recent stay. We're glad to have the honor of presenting you with clean & comfortable surroundings! These attributes certainly help for a good night's sleep. We're grateful for your business and look forward to serving you again soon. Thanks, Jennifer Lorenz Sales Manager More

AndrewW36185

Joliet, Illinois

“Staff that make you feel at Home away from Home”

Reviewed 7 May 2013

I have been a guest at many hotels across North America and none of them have made me feel more at Home than this one. Michelle always greets me with enthusiasm and is extremely polite each and everytime. Hampton Inn should be very proud to have her as an employee. The accommodations are very clean and the breakfast is always... More

Dear Andrew36185, Thank you very much for staying! We appreciate the kind feedback. Our team works hard to make this a great place to stay for our guests, and we enjoy hearing when we have accomplished this! I will be sure to recognize Michelle for her consistent Outstanding Service! Jennifer Lorenz Sales Manager More

Richard E

Lake in the Hills, Illinois

“Staff makes the difference!”

Reviewed 5 May 2013

Took my best friend to a show @ the Rialto Theatre and stayed overnight in this hotel. It was the most pleasant stay in any hotel I've ever experienced. Michelle was working the front desk and she was amazing! She was warm,personable,professional and just an extremely nice young lady. Truly went above and way beyond to ensure we had everything... More

Dear Richard E, Thank you for the feedback on your recent stay. We're grateful for the opportunity to serve. Your compliments will certainly be shared with Michelle & Diane. We look forward to welcoming you back! Thank you for choosing Hampton Joliet! Jennifer Lorenz Sales Manager More

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Hampton Inn Joliet I-80 Hotel Reviews

Hampton Inn Joliet I-80

104 reviews from our community

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