The most welcoming people I have ever encountered. Everyone from the front desk, housekeeping, to the maintenance guy and the managers. There was not one person who did not greet me every single morning. I had a few requests, and without hesitation everyone was met. I was very impressed.

Not bad. Bathroom could use a little maintenance upkeep but the room was very clean and comfortable. The staff was very friendly and the free breakfast was a nice touch. They also issue free passes to the Ymca nearby and it's included in your stay.

My wife and I stayed at this location for a couple of days. We were in the area for a concert. I normally don't write reviews however, I just had to write about how wonderful this hotel is. All of the staff is very friendly and accommodating. They really go out of their way to make you feel at home.... More

Recently stayed here 6 nights on business with a weekend layover included, and I just can't find anything negative to say! I think I talked with every one of the front desk staff and several of the housekeepers and they were all very friendly and polite! Had to speak with Julia the GM about a rate change and she went... More

I had so many issues with this place I don't even know where to begin. We are a military family. My husband went in to check to see what the rate was and they quoted us 80.00 a night for the government rate. We went into the room and the door didn't even lock, our key wouldn't work for our... More

I travel to Joliet every year because I have family in the area. It was the middle of August and incredibly hot and humid! I had been stuck in the car for 8 hours with two little ones, plus 7 months pregnant, so you can imagine that I was ready to get to our destination. I usually stay the the... More

Boy, does this one need work. The staff was very nice. So by work, I mean the rooms and breakfast. The issues I remember: Microwave cord was ultra short, didn't reach the socket, even if they meant to plug in, it couldn't. I put it in the most available socket, bathroom counter. The beds were so-so. The worst thing was... More

I have stayed in many Fairfield Inns, across several states. The room I had in Joliet was disappointing compared to my other experiences. The decor was blah, less than simple, and out-dated. Oh well, I can live with that. But there were two things I especially didn't like. First, mold on the shower curtain. Not a few spots, but enough... More

I would sincerely like to thank you for working with me last week. My husband was working for the utility company in you area and was working the midnight shift restoring power due to the severe heat, you were the only hotel in the area that I contacted that would allow him to get rest and sleep at your hotel... More