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Country Inn & Suites By Carlson Matteson

2.5 of 5
950 Lake Superior Drive, Matteson, IL 60443
Hotel amenities
Country Inn & Suites By Carlson Matteson
Ranked #4 of 5 hotels in Matteson
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42 reviews from our community

    Trip type
Traveller rating
    5
    15
    3
    7
    12
Date Rating
Chicago, Illinois
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 16 May 2013

For the price, I say maybe stay here. If you're on a budget or just need a quick low cost option for a night while passing through the area, then maybe. But regarding everything else that you might expect, then a definite NO. I won't go into too much detail as there is much, but I will give you a... More

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Racine
1 review
1 of 5 stars Reviewed 22 April 2013

I stayed in this hotel April 20, 2013. We had a group block for a basketball tournament that was nearby. When making my reservation the manager assured me that I should stay in a King Suite because it was so nice and I won't regret it, well WRONG! All the block of rooms were all on the third floor of... More

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MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review
25 April 2013

Dear Melinda, I thank you for your patience in helping me resolve this issue. Again, per our conversation today, I am extremely sorry you and your kids had to go through this unforeseen circumstance. My assurance with you and your team is that we are working dilligently to ensure this type of situation is avoided. I hope you are happy... More

Travellers are raving about these Matteson hotels

Bloomington, Illinois
1 review
1 of 5 stars Reviewed 11 April 2013

Stayed at this hotel last Friday for a dance competition. On Thursday called and cancelled our room for Saturday night, was informed the room would be cancelled for Saturday night. Checked in Friday and again confirmed room was cancelled on Saturday. Person at the desk stated "yes, your room has already been cancelled you already called that in, you will... More

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Eagan, Minnesota
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 April 2013

This hotel is the best hotel to stay in if you have a family. Reasonable priced and free breakfast. We just stayed one night, but we were traveling with three children, so we stayed in the the 1 Bedroom suite. This is great because My Wife and I could have our own Room, while two kids were on the pull... More

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MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review
15 April 2013

Thank you for taking the time to give us your best remarks and suggestions. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!... More

Dubuque, Iowa
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stayed here 1 night between going to a White Sox game and the Museum of Science & Industry. Clean room & quiet at night. Bed was very comfortable. Grandkids (8,10, 12) had fun in pool. Hot coffee in lobby 24 hrs was very welcome. WiFi did not require passcode. I would stay here again.

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MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review
15 April 2013

Thank you for taking the time to give us your best remarks and suggestions. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!... More

Dubuque, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 6 April 2013

Clean room. Kids had fun in the pool. Breakfast area was well-kept. Not busy on the day we were there. 24 hr Hot coffee in the lobby is a definite PLUS. WiFi was a little weak, but good enough for a Kindle Fire. TV remote was very generic. Couldn't use the "sleep" mode, but not a big deal. Quiet at... More

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MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review
15 April 2013

Thank you for taking the time to give us your best remarks and suggestions. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!... More

South Bend
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 February 2013

Ok.. so based on some of the reviews for this hotel, I wasn't sure what to expect when I got there. The outside of the property seemed clean & well kept, which is a good start. Check in was fine, Olga was very nice & got me in & set quickly. The moment of truth was at hand... I opened... More

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MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review
22 February 2013

Dear Mr. Jerry, Thank you for taking the time to complete the review of our hotel. We are thrilled to see that you enjoyed your time at the hotel. Also, a big thanks for your compliments of Olga, who was thrilled to have recieved it and was honored. On behalf of our entire staff at Country Inns & Suites we... More

Toronto, Ontario, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 25 October 2012

The room was excellent. King Size Bed and another extra room with 2 TV's. This was a very adequate place at a very 'reasonable' price. Yes … you're staying 'nowhere' but we were there for a High School Reunion. We took the 'train' into Chicago for an afternoon … there's a station just down the road … Breakfast was more than... More

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MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review
22 February 2013

Dear Mr.Jerry, Thank you for taking the time to submit your review. We are thrilled to see that you enjoyed your time at the hotel. Also, Thank you for your compliments about Olga, she was overjoyed and humbled to have recieved it. On behalf of our entire staff at Country Inns & Suites we thank you for your business and... More

Lake Delton, Wisconsin
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 18 October 2012

By far the worst hotel stay we have had! We mostly stay with Country Inn & Suites and have great experiences. However, this one is more like the Bates Motel. We called ahead to let them know of late arrival. Twice hung up on, she said she was too busy to talk. Third time the call went to an answering... More

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MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review
22 October 2012

Dear Colleen, I on behalf of the new management team, would thank you for your time and appologize you for the inconvenience, during your stay in June 2012. We are currently under new and professional management and we assure you, to offer the best of service and attitude "to offer our best" to our guest. I assure you that we... More

Van Horne, Iowa
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 October 2012

I enjoyed my stay here and found the room to be clean with nice decorations. The fitness center had good equipment to use which is always good. It is in a great location with Olive Garden and Cracker Barrel within walking distance. The hotel is situated in a quiet area as well.

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See 2 more reviews by johnie226 for Matteson
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Additional Information about Country Inn & Suites By Carlson Matteson

Also Known As:
Country Inn And Suites By Carlson Matteson
Country Inn & Suites By Carlson Matteson Hotel
Country Inn & Suites By Carlson Matteson Hotel Matteson
Country Inn Matteson
Matteson Country Inn
Address: 950 Lake Superior Drive, Matteson, IL 60443
Region: United States > Illinois > Matteson
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Matteson
Price Range: £
Hotel Class:2.5 star (2.5*)
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Country Inn & Suites By Carlson Matteson
See lowest price for your stay* (from our partners)
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