We were greeted by an awful, strong musty smell in the lobby and a big dirty mirror. Unbelievably unclean. Our room smelled and was dirty. A huge water stain on the ceiling, cobwebs, spiders, marks on the curtains, walls, mirrors, broken furniture. Everything was hanging by a thread and had not been updated or anything replaced since the 70's. It... more

For my birthday we just wanted to go to a local hotel so the kids could play in the pool and my wife and I could relax in the hot tub. The Ramada had a winter special, so we decided to go there. WHAT A MISTAKE!!! I got us checked in, paying with cash at the front desk. There were... more

I decided to check out the Ramada since I heard it was under new Management. I have two children that love to play in the pool so i thought ok lets see. When i arrived the front desk was very friendly. The pool was huge and wonderfull. Very Clean. The room was ok. It was clean, shower, ect. Bed was... more

My family & I had a terrible experience at the Ramada Inn. The website is definatley outdated. This Ramada Inn looks nothing like those pictures so dont be fooled like we were. At Entrance 3 the door to keep people out doesnt even lock maybe its just me but it doesnt seem safe. Also when you walk in there is... more

When we arrived the hotel had a weird smell to it,when we got to our room it was a mess there was black hand prints all over one wall,we had no bottom sheet on one bed and the bathroom there was no clean towel and there was cigarette ashes all over the sink and toilet paper dispenser. When i asked... more

I had a terrible experience at the Ramada Mattoon Ill. TV remote did not work. Coffee maker did not work. Heater for room did not work. I asked to be moved and the front desk clerk said he had no more rooms and offerd my money back. It was 10:30 PM and I said no, find me a room. He... more

Stay as far away from this hotel as possible!!!! When we checked in there were no lights on in the lobby, no lighting around the pool, we had to ask to have them turned on, still not satisfactory for the pool area. It was so dark you couldn't see the deep end, if a child had fallen in no one... more

Did not stay at the hotel, but DID eat at the restaurant that is located at this facility. It was the worst service I have ever had. We waited over an hour before we got our food. We complained to the manager but to no avail. When our food was finally delivered, we had to get a styrofoam "to go"... more

This hotel is in need of repair. You can tell that it is old. The lobby area has been remodeled, but upon staying here I was told that the free continental breakfast was “under construction”. The pool was recently remodeled. However if you want a hot whirlpool go somewhere else. I stayed at this hotel 2 years ago, and both... more