We like Country Inn & Suites but this time our experience was a little below expectations. When we went into our room the air conditioner had been taken apart and was lying on the floor and a chair with towels around it. We received a different room but it could use some cosmetic work in places. There were little areas... more

I stayed at the Country Inn and Suites for four nights while in training at a site nearby. Kathy the manager and her staff were great: very pleasant and helpful throughout my stay. My king room was good sized with a comfortable bed, flat-screen TV, desk, wing back chair for reading, and in-room coffee maker. The air conditioning worked well... more

We did the park/fly program through a third party agent, which was a decent value. They accidentally billed us twice, but we eventually got that sorted out. after a long phone call. Room was in OK shape, but breakfast was very disappointing with limited offerings, nothing fresh. The almost hour wait for the shuttle at the airport, despite two phone... more

I came to Chicago for my cousins wedding and needed a place to stay. Since she lives in Elk Grove Village, this was the perfect location. I stayed here for two nights and the experience was wonderful. The staff was friendly and very helpful. The room which I stayed in was a suite with a comortable bed and a nice... more

I stayed here for three days. The driver was pleasant and efficient. The desk personnel were efficient and friendly. The breakfast person was gracious and even bussed the tables, far more pleasant than anywhere else I have stayed. The breakfast was different every day and very tasty. Overall the place was well maintained and the rooms were large enough. I... more

After reading previous reviews, I decided to take my chances and focus on the "pros" (versus the cons). I was pleasantly surprised, I must say. The hotel is very clean. The room was very comfortable. A nice soft mattress (my primary concern, after cleanliness). The room size was sufficient. More than enough towels were supplied. Everything seemed clean and up-to-date.... more

The Country Inn isn't a fancy place, but the staff here really made a difference. The front desk clerk we saw each evening was friendly and quite efficient. The hotel was very flexible about providing transportation to our work location and to a local mall. An added bonus, since we did not rent a car, was that there are several... more

I stayed here to be close to the airport for an early flight out of O'hare Airport. The hotel is nice and in good shape. The only problem I found was low water pressure in the shower. I would definitely stay here again. It was only 11 minutes from the airport. more

We have traditionally had good luck with this chain; however, our stay at their Mount Prospect facility was terrible. We booked their "Park & Fly" package and I thought it'd be nice for our two children to enjoy the pool before we flew out early the next morning. WRONG! The pool is unbelievably small and the lobby reeks of chlorine... more