BEST WESTERN Naperville Inn 2* (IL) - Motel Reviews

Also Known As:: Best Western Naperville Hotel Naperville; Best Western Naperville Hotel; Best Western Naperville; Naperville Best Western

Address: 1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524

Phone Number:

Region: United States > Illinois > Naperville

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Wheelchair access

Hotel Style:

#4 Business Hotels in Naperville

Price Range: £

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: Best Western is the perfect choice for your stay in Naperville For your dining pleasure there are pleanty of restaurants to choose from. Located near many corporate headquaters such as Lucent Tech, Nalco, Conagra Foods, Office Max, Nicor, BP Amoco and many more. Minutes from beautiful Downtown Naperville and the Riverwalk. Visiting a college in the area, call and ask about our special college rate. Whether travelling for pleasure or business you will enjoy the great rates and an excellent friendly staff. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Best Western, Booking.com, BookIt.com, Expedia and Tingo so you can book your BEST WESTERN Naperville Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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99 reviews from our community

See which rooms travellers prefer - 17 traveller tips

neauneau

Montreal, Canada

1 review

“best rate & service”

Reviewed 15 May 2013

We've been many times to the Best Western, my 40 friends and I and the welcoming is so warm and kind but the prices are the best. Once the hotel was full and they managed to book us to a sister hotel at the same low price, that's the service we need when we travel in a foreign country. Ho,... More

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Thank You for your kind review! We strive for the best customer service and it is always nice to hear that we are hitting our mark! Also thank you for mentioning our new mattresses! A good nights sleep is the first step to a great tomorrow! We look forward to your return and serving you again at the Best Western,... More

CPB981

Springfield, Illinois

“Customer service very poor”

Reviewed 13 May 2013

I have never met a hotel staff member who was as defensive and rude over slight customer service requests as the man behind the front desk. I had two questions and was met with a most sarcastic attitude. He was not busy with other tasks or customers. He just could not be bothered. From what I could tell, he begins... More

I have taken your review VERY seriously. We are a hotel that cares very much about hospitality. It is NEVER acceptable to us to have a front desk clerk behave in such away towards our guests. Please call our General Manager Joy Patel at 630 505 0200 ex 113. She would very much like to speak to you about this... More

ghm_13

Louisville, Kentucky

“Very pleasant stay!”

Reviewed 8 April 2013

I stay at this hotel for business. I am here usually 3 or 4 nights every week, and I always look forward to staying here. I have been coming here for the last 2 months and I know it will always be good. The staff is fabulous and housekeeping does a good job cleaning my room. I usually don't stay... More

We are very happy to hear that you are enjoying our property on a on going basis. We are always happy to see and become famililar with our returning guests. Here at the Best Western, Naperville Inn we are known for our front desk staff and are always happy when the guest feels the warmth of our hospitality. We have... More

GregK339

Walton, Kentucky

“Exceptional”

Reviewed 7 April 2013

This place is absolutely the best in service, cleanliness and value. We had a great experience and will be back soon to visit my son at Wheaton College. I spoke to Joy the GM briefly and she is very nice, top notch.

Thank You for leaving your review on Trip Advisor. We are always happy to hear that our staff is providing excellent service to our guests. We look forward to your next stay with us here at the Best Western, Naperville Inn. More

MichelleW324

Grand Rapids, Michigan

“Pet-Friendly & Excellent Service”

The staff at this Bestwestern are wonderful. They accommodated my specific room request so that my anxiety-prone, boxer lab would hear less outside noises and the staff who checked us in and out even asked about how our dog had done overnight. Much better, thank you! The recent upgrades are wonderful - rooms are clean and fresh. The coffee in... More

THANK YOU for sharing your experince here at the Best Western, Naperville Inn. We are happy that both you and your dog had such a positive stay here with us. We are always happy to meet our guests exteneded family members! :). More

Taru D

“Value for money”

Reviewed 29 March 2013 via mobile

Had an excellent stay while there for business. Mario from the hotel staff needs a special mention. He is warm and helpful. The breakfast was good to and totally a blue for money place to stay. The room comes equipped with all necessary amenities.

Thank You for your lovely review. I am very happy that your stay with us was such a positive one! We are very happy that our front desk staff was very accommodating and friendly to you. We are very proud of them all. We look forward to your next visit with us. More

wolverine44

Round Rock, Texas

“Great!”

Reviewed 22 March 2013

The value of the room was outstanding! The employees at the front desk were wonderful! Although they did miss my wake-up call, I did feel extremely accomodated during my three night stay. I appreciate cold water and coffee available 24 hours a day. Thanks guys!

I am always happy to hear that people are experincing the hospitality that they expect to recieve when they arrive at our hotel! We will keep the coffee on and the drinking water cold for your next stay!! Thank You for choosing us! Maripat Oliver More

CullenOCD

Kingston, Canada

Senior Contributor

45 reviews

17 hotel reviews

Reviews in 26 cities

20 helpful votes

“Excellent location”

Reviewed 14 March 2013

We stayed here recently for 2 nights. We showed up a day early and had no problem checking in for an extra night. The desk clerk was very a accommodating! The beds were extremely comfortable! Rooms were large and clean. Easy access to the highway and had food and drug stores nearby. Would highly recommend and would stay there again.... More

Thank You for your review! I am so happy that you enjoyed the new mattresses and bedding that we have at our property! Best Western really are people that care, and I am glad that you experinced that while you stayed with us! We look forward to your next visit! Maripat Oliver More

Rustam862

Detroit, Michigan

“One night stay”

Reviewed 15 February 2013

We made a prepaid reservation in this hotel. Came to 50 $'s . they allowed a late check-in next day, as our flight was at 5 PM. Amazing service, great location. Good fast food , Chinese restaurants nearby. me and my wife were travelling from india. We also made a quick run to the nearby K-Mart to buy some cold... More

Thank you for taking the time to write a review. It is always nice to hear that our guests have enjoyed the great customer service that we are known for. We are very centrally located for guests that may not have a car while staying with us, near restaurants and shopping. We hope that you will back again soon! More

CourtneyKeaton

21 reviews

4 hotel reviews

Reviews in 7 cities

3 helpful votes

“Can't beat the price”

Reviewed 31 January 2013

As far as Best Western hotels go this one was pretty nice. The rooms were clean and the staff was friendly. There is a microwave and fridge in the room, which was an added bonus. If you're looking for a no frills hotel at a good price, this is it.

Thank You for taking the time to post a review. Many people enjoy the complimentary Microwave and Fridge in the room while they are traveling away from home. We are always looking to find ways to make people comfortable while they are staying with us! We hope to see you again soon! More

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BEST WESTERN Naperville Inn

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