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All 17 Naperville hotels

Baymont Inn & Suites Naperville

2.0 of 5
1585 Naperville Wheaton Road, Naperville, IL 60563 (Formerly Exel Inn)
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Baymont Inn & Suites Naperville
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Ranked #13 of 17 hotels in Naperville
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114 reviews from our community

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Date Rating
Mauston
1 review
1 of 5 stars Reviewed 11 June 2013

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Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
14 June 2013

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Vienna
1 review
5 of 5 stars Reviewed 11 June 2013

Our stay was very enjoyable. We had no problems. We appreciated being in an area close to the North Central College.

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Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
12 June 2013

We would like to thank you for taking your time to fill out a guest survey. We are luckily located to many business and great locations. More

Lake Zurich
2 reviews
4 of 5 stars Reviewed 9 June 2013

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Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
12 June 2013

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Rochester
1 review
2 of 5 stars Reviewed 3 June 2013

This hotel was difficult to find even with GPS and a map. It is tucked behind a fast food restaurant on a very busy street. The drive entrance signage is not located next to where one would turn. It took several trips around the block to find the entrance due to the heavy traffic. The hotel looked like an apartment... More

Review collected in partnership with Baymont Inn & Suites

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Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
5 June 2013

We would like to thank you for taking your time to fill out a survey. We do admit the Baymont standard breakfast is very carb heavy with only milk and yogurt being the protein items. We do cater to all guests, be it one night or weekly or monthly and do our best to make sure every guest receives a... More

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Lees Summit
2 reviews
4 of 5 stars Reviewed 28 May 2013

Review collected in partnership with Baymont Inn & Suites

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Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
30 May 2013

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1 review
1 of 5 stars Reviewed 17 May 2013 via mobile

The smell of cigarette smoke was overwhelming. Even though we were put in a non-smoking room, the entire hotel wreaked of smoke. They did offer to put us on a non-smoking floor (apparently half of the floor we were on was smoking and the other half was non), but that still wasn't good enough. I have asthma and am allergic... More

Was this review helpful? Yes
Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
20 May 2013

We would like to thank you for taking some of your time to fill out a survey. We always want to give guests the benefit of the doubt with refunds, but if a guest has been using a room for a certain amount of time, especially after we did move them on their request, we have to take all the... More

Minneapolis
2 reviews
3 of 5 stars Reviewed 17 May 2013

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Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
23 May 2013

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Appleton
1 review
1 of 5 stars Reviewed 16 May 2013

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Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
20 May 2013

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Downers Grove
1 review
4 of 5 stars Reviewed 2 May 2013

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Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
3 May 2013

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 24 April 2013 via mobile

YOU GET WHAT YOU PAY FOR! Many past customers have already stated the same issues of what I went through, but SERIOUSLY......even though renovations are desperately needed at the motel...it CANNOT replace the issues of important business procedures. Financial transactions should be taken care of VERY CAREFULLY, so that a customer does not feel taken advantage of as I did.... More

Was this review helpful? Yes
Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
25 April 2013

We would like to thank for taking your time to fill out a survey. We do understand the need of our renovations, and ownership has assured us a full renovation in the near future. We do apologize if there is confusion with your hotel bill, if you ever have any questions, please contact us at anytime for any explanation in... More

 
 
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Additional Information about Baymont Inn & Suites Naperville

Address: 1585 Naperville Wheaton Road, Naperville, IL 60563 (Formerly Exel Inn)
Phone Number:
Region: United States > Illinois > Naperville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #13 of 17 hotels in Naperville
Price Range: £
Hotel Class:2 star (2*)
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