Bloomington - Normal Marriott Hotel & Conference Center 3.5* (IL - Bloomington-Normal) - Hotel Reviews

Also Known As:: Bloomington - Normal Marriott Hotel Normal; Bloomington - Normal Marriott Hotel; Bloomington - Normal Marriott Hotel And Conference Center; Bloomington - Normal Marriott Hotel & Conference Center IL - Bloomington-Normal

Address: 201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761

Phone Number:

Region: United States > Illinois > Bloomington-Normal > Normal

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Family Hotels in Normal

#2 Business Hotels in Normal

Price Range: ££

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The only AAA Four Diamond Hotel between Chicago and St. Louis. We have two concierge floors with a private lounge for your most important clients. Four Diamond service as only Marriott and John Q. Hammons can provide and a location directly between uptown Normal and Illinois State University. We are also within walking distance of the Amtrak station. The only hotel in town to provide covered parking and a skywalk from the town's adjoining garage. ... more less

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DavidMKnoxville

Knoxville, Tennessee

Reviewer

3 reviews

Reviews in 2 cities

6 helpful votes

“Still charging $12.95 a day for internet”

Reviewed 19 May 2013 NEW

What year is this? Cars come with wi-fi now but this "upscale" hotel continues to nickel and dime customers for a service as basic in 2013 as soap and shampoo. General Manager will reply with something along the lines of "Corporate decision" or "We'll change when the other two major competitors do" but that's hogwash. If they sucker 125 consumers... More

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TravelGuy72

Top Contributor

67 reviews

37 hotel reviews

Reviews in 18 cities

56 helpful votes

“very nice hotel, service not up to marriott standards”

Reviewed 5 May 2013

I was staying at the hotel with a friend for a wedding. The good: The hotel and rooms are very nice, new, and modern. It is very close to ISU and Amtrak and many of the downtown bars/restaurants. A CVS is just a block up. Hotel bar and restaurant were good with good prices. Great burger. A small cafe with... More

Thank you for your review. I am embarassed that we did not show better empathy and respond better than we did at the desk. I have already sent this review to our new Front Office Manager as a perfect example of a great opportunity that was missed. I will research the housekeeping failure as well to find out how we... More

Illinifan08

Illinois

4 reviews

3 hotel reviews

Reviews in 3 cities

25 helpful votes

“Great hotel in a great location”

Reviewed 2 May 2013

This hotel is easily the nicest in the Bloomington-Normal area. It doesn't take much to achieve this feat in Central Illinois, however the B-N Marriott does it with class. We stayed here with friends on New Years Eve so we could stay in Uptown Normal and have a nice dinner and drinks and the hotel did not disappoint. The only... More

Thanks for the review from New Years eve. I'm not sure why they had you on the second floor on a night that was not sold out. Our second floor has the fewest rooms of any of our floors, and your right the view on the west side of the floor is not your typical hotel view. I am so... More

Mrsbc3

1 review

“Great location close to ISU & IWU”

Reviewed 22 April 2013 via mobile

Stayed here during a college visit to Illinois Wesleyan University. Great location close to schools, shops and restaurants. Very courteous staff. We had 2 rooms on concierge level that were extremely quiet. We were located next to elevators and never heard a sound! Used pool and fitness area, both were clean and beautiful. Only complaint were the pillows, hard as... More

Thanks for the great review. I have great news on the pillows - Marriott is changing all of their pillows world wide by the end of the year. Finally no more decorative pillows and there will be king size pillows now available. In the meantime - we do offer feather and foam and if you find the ones on the... More

dancer250

Glencoe, Illinois

4 hotel reviews

Reviews in 4 cities

5 helpful votes

“A very pleasant surprise!”

Reviewed 15 April 2013

My son was auditioning at ISU for the theater and dance program, and we had not been to Normal before. I read all of the reviews on TripAdvisor and chose the Marriott Hotel and Conference Center. Quite frankly, I've never been a huge fan of Marriott, so often default to another chain but I decided to trust TripAdvisor and am... More

Congrats to your son!! I look forward to your future visits and thank you for taking the time to write your review, hopefully others will follow your same footsteps and come give us a try as well. Sincerely, Jeff P General Manager More

MommaSunshine

Chicago, Illinois

Senior Reviewer

8 reviews

“Beautiful Hotel”

Reviewed 11 April 2013

Stayed recently for family function. Very surprised how beautiful and modern being so close to ISU campus. Excellent food and atmsophere. Rooms were gorgeous and staff couldn't have been any nicer! Prepaid online and got an excellent price ! We will be back!

Thanks for the great compliments! The hotel is barely four years old so everything is state of the art. Our staff takes a tremendous amount of pride in their jobs - glad it showed through to you. Sincerely, Jeff P. General Manager More

Steven C

Lake Villa, Illinois, United States

Contributor

11 reviews

Reviews in 7 cities

1 helpful vote

“Excellent Stay”

Reviewed 9 April 2013

Our stay at this hotel was excellent. Having stayed at several Marriotts before this was, by far, the best one we have stayed in. Hotel is very nice and clean, decorated excellently and is a great surprise for being in the heart of a college town. This hotel fits the "up-town Normal" area as it goes through its revitalization process,... More

Thanks for remembering us so long after your stay. Nothing has changed except Up Town has added even more amentiies and shops. Be sure to come see us again and thanks for the review. Sincerely, Jeff P General Manager More

BGrimes427

La Grange, Illinois

6 reviews

Reviews in 5 cities

“Best full service marriott for the price I have ever stayed in”

Reviewed 8 April 2013

Service, Cleanliness and food all top notch. Check in was delayed and they provided free breakfast buffet for the following morning. Would never stay anwhere else if I was in the Normal, Il area again

Sorry the check in was delayed, but so glad they offered you a nice amenity because of the inconvenience. Looking forward to seeing you come visit again. Sincerely, Jeff P General Manager More

Dax G

Saint Louis, Missouri

12 reviews

Reviews in 8 cities

3 helpful votes

“Great hotel”

Reviewed 27 March 2013

I recently attended a conference at this hotel and was pleasantly surprised. I wouldn't have expected such a new, modern hotel so close to ISU. The conference rooms were excellent, the rooms were great and the staff was courteous. I would not hesitate to stay here again.

As the only four diamond hotel and convention center south of Chicago we take great pride in being not only modern with our meeting and guest rooms, but offering the service of upscale hotels at a great mid state price. Sincere thanks for taking the time to rate us, these excellent rankings mean the world to our team here. Sincerely,... More

OutAndAbout88

Cottage Grove, Minnesota

Senior Contributor

34 reviews

5 hotel reviews

Reviews in 17 cities

14 helpful votes

“Beautiful hotel”

Reviewed 20 March 2013

This beautiful hotel is located in the heart of the college. The lobby was decorated nicely. All of the staff was very helpful. Our room was clean and faced away from the train tracks. Parking was free and we parked across the street in a ramp....which was very easy to get to. The skyway to the ramp was nice too... More

Rankings from Senior Contributors like yourself are always great to get. The details are spot on and I appreciate the feedback. Depending on if they are available or not we should be able to do a roll-away in two bed bedroom. We have blow up beds as well as blow mattresses for such occasions. Sincerely, Jeff P General Manager More

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Bloomington - Normal Marriott Hotel & Conference Center Reviews, IL - Bloomington-Normal

Bloomington - Normal Marriott Hotel & Conference Center

132 reviews from our community

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