Having been in the hotel/resort/restaurant business for over 50 years we were pleasantly surprised to find an establishment that exceeded our expectations. The hotel is exceptionally clean. The rooms are well appointed; spacious and very comfortably furnished. The beds are sleep number beds which allowed us to select a firmness comfortable to our liking. The restaurant was better than expected... More

My fiancé and I recently visited for an overnight stay. We were very delighted with the cleanliness of the hotel and the room itself. Everyone was also very friendly. Crowne Plaza really goes out of their way to provide guests with a great experience. I, personally, loved that they hotel offered a mini relaxation kit including lotions and some relaxing... More

I didn't even realize this until the 2nd day after a colleague told me, but the firmness of the bed (on both sides) can be adjusted with a control!!! The bed was WONDERFUL! The breakfast buffet had good selection of fruits, protein, and carbs. The coffee was a little slow in coming, however; or it may have just felt that... More

Decent though boring conference hotel, across the road from the Hilton Hotel conference facilities. The hotel is spread over a fairly large footprint, and as our room was way round back of hotel, there was a fair amount of walking to get to the lobby. The room was quiet, and comfortable though the mattress was slight too soft and the... More

I travel every week and am a picky business traveler but this hotel exceeded my expectations. I was sitting one morning, having breakfast and noticed a pleasant female employee in the lobby. She was interacting with a large group of individuals, who I later found out were her clients. She demonstrated a sincere caring attitude and you could tell she... More

I had two problems with this hotel, and really think it was 3.5 territory. I rounded up after further thought and convincing myself that the issues were smaller than my gut reaction. The first problem is that the lighting wasn't great in the room. In fact, it was rather poor. Between that and just being a little drab through the... More

Staying at hotel tonight for work function. Great location to start with. large lobby, large dining area, and large bar with plenty of TVs. Hospitality room for our reception was very nice, food was great and the staff was terrific. Room is very large with large bathroom, large closet, desk, couch, table, big TV, etc. VERY COMFORTABLE. I'm very happy... More

We had an opportunity to stay here overnight from Thursday to Friday. I couldn't have been better. The staff was not only pleasant but so accomodating. They couldn't have been niced or more attentive. We needed a couple of extra chairs in our room and they were brought up immediately with a smile. The dining room expeience was also excellent.... More

I stayed at Crowne Plaza Northbrook, IL courtesy American Airlines as a Distressed Passenger - flew from Hong Kong to Chicago and then was on a connecting flight to Boston. But because of the inclement weather and heavy snow, stayed at a crowne plaza. Front Desk staff (sorry missed the lady's name - starting with O) was great - she... More