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Candlewood Suites O'Fallon

2.0 of 5
1332 Park Plaza Drive, O'Fallon, IL 62269
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Candlewood Suites O'Fallon
Ranked #8 of 11 hotels in O'Fallon
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21 reviews from our community

    Trip type
Traveller rating
    6
    6
    6
    2
    1
Date Rating
Arbor Vitae
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 April 2013

8 Night stay. Hotel is tucked back in a nice location just off the highway. My room was clean and comfortable per usual with Candlewood properties. They are pet friendly (as most are) and had a lot of green space for walking / exercising my dog. There are a few restaurants within walking distance, and grocery shopping (walmart) less than... More

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JohnVC, Manager at Candlewood Suites O'Fallon, responded to this review
29 April 2013

Dear RFDave, Thanks for staying with us! We are glad to hear you enjoyed your stay, we hope to see you again next time you are in the St. Louis area! Thanks, John More

Sumter, South Carolina
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 February 2013

Had to have place for two 80 pds pups, room was great, had small number of dishes, staff was very friendly and was open to any requests. Fitness room was very nice, and they had two large fields for walking kids. Many eating places and movie theater within walking distance located right behind hotel. If you get the change go... More

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Dee D, General Manager at Candlewood Suites O'Fallon, responded to this review
13 February 2013

Thank you for Choosing Candlewood Suites and we are so happy that you had a great stay and hope that you will visit again soon. Thanks Dee Denny General Manager More

Milwaukee, Wisconsin
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 28 December 2012

I had an extended stay at this hotel and I try to stay at Candlewoods whenever I am able as I do enjoy them. On this particular trip I was unable to reserve or upon check-in get a suite room nor a room on the top floor, so the stay did not start out so well. Upon arriving at the... More

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Dee D, General Manager at Candlewood Suites O'Fallon, responded to this review
31 December 2012

Thank you for your comments we appreciate your patronage and would like to have you back at our hotel again real soon. Thanks Dee Denny General Manager More

Stamford, Connecticut
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 December 2012

My husband and I needed a place to stay near Belleville, IL that had a kitchen. This was the only place we could find that looked decent. We were very happy with the room and amenities and the staff was friendly. Unfortunately the reasons we needed to stay here didn't work out and our stay was cut from 2 weeks... More

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Dee D, General Manager at Candlewood Suites O'Fallon, responded to this review
11 December 2012

Thank you for Choosing Candlewood Suites, we appreciate your comments and would love to have you back soon. Please consider us on your next trip to O'Fallon Il. Thank you Dee Denny General Manager More

Key West, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 29 October 2012 via mobile

This place had a terrible smell in the room, the bedspreads were soiled, carpets were dirty. I slept in my clothes, got up at 5 am and got outa there. This place was yucky!!!! We have stayed in the candlewood suites before and they were pretty nice . I would avoid this one.

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Dee D, Manager at Candlewood Suites O'Fallon, responded to this review
1 November 2012

We do apologize that you had an unpleasant experience at our hotel we pride ourselves in providing all guests with outstanding customer service and cleanliness of the hotel. Please feel free to contact me at the hotel to discuss this further. We appreciate your business. Thanks Dee Denny General Manager More

Tampa, Florida
1 review
5 of 5 stars Reviewed 12 October 2012

What an improvement. Our family has seen great improvement at your hotel since our last stay. We enjoy the room and all the improved amenities that are being offered, especially the food being offered on Wednesday evening. The new manager, Dee, is making the customer feel more at home and like one of the family. We are very impressed with... More

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Dee D, General Manager at Candlewood Suites O'Fallon, responded to this review
11 December 2012

Thank you for Choosing Candlewood Suites, we appreciate your comments and glad that you chose us to accommodate your family and that you are a part of our family now. Thank you Dee Denny General Manager More

Grove, Oklahoma
1 review
5 of 5 stars Reviewed 11 October 2012

I recently stayed at this hotel for just over 6 months. The entire staff was excellent. They are very helpful & very knowledgeable. Usually, when you stay at a hotel for a long period of time, you'll see staff members quit or move on to other jobs. The same crew that was there when I checked in, was also there... More

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Dee D, General Manager at Candlewood Suites O'Fallon, responded to this review
11 December 2012

Thank you for Choosing Candlewood Suites, we appreciate your loyality and we are glad that you are a member of our family now. Thank you Dee Denny General Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 August 2012

Comfortable room. We had two beds and were a little cramped. The furnishings were a little worn and old. We used the kitchen and it was supplied with most all necessary items. They didn't serve breakfast, but had a little shop where you could purchase juice, sodas etc. would probably stay again if we needed a kitchen.

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Stanfordville
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 May 2012

This hotel has a full fridge in the rooms and a two burner stove with a full supply of pans and dishes. Basic amenities such as paper towels and dish liquid were supplied.There is an ample eating counter. We were there for a weekend baseball tournament and could have cooked in if we wanted. Our son and his family had... More

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IHGCare, Guest Relations Manager at Candlewood Suites O'Fallon, responded to this review
18 June 2012

Dear Johanna S, Thank you for your feedback. We are pleased you liked our hotel location as well as your room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry for any inconvenience the odors in your room and lobby caused you. I appreciate your feedback as this is our... More

Southern Illinois
Top Contributor
64 reviews 64 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 16 December 2011 via mobile

Stayed here a couple times this past year, business and personal. Been impressed everytime. This is the only candlewood I have stayed in that has front desk service 24 hours a day. The cookies at the front desk are amazing at check in. The staff is great! They give free items for the candlewood cuboard to pc members. Free popcorn,... More

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites O'Fallon

Also Known As:
Candlewood O'fallon
O'fallon Candlewood Suites
O'fallon Candlewood
Candlewood Suites O'Fallon United States/IL
Address: 1332 Park Plaza Drive, O'Fallon, IL 62269
Phone Number:
Region: United States > Illinois > O'Fallon
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 11 hotels in O'Fallon
Price Range: £
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
At the Candlewood Suites O'Fallon Illinois Hotel, we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD / VCR Combo. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Pets Are Welcome with a fee of $75 for 1-6 nights or $150 for 7 + nights. Room cleaning is provided once every 7 days.Maximum number of guests allowed per room including children is 2 in a room with one bed and 4 in a room with two beds. The front desk is open from 7am - 11pm. ... more   less 
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Candlewood Suites O'Fallon
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