Stayed at this Best Western again, after an initial good experience, and it didn't let me down. The accommodations, customer service, breakfast, and comfortable beds were all top notch. I will continue to stay at this location, when I visit my family.
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Reviewed 10 November 2011
Thank you for sharing your compliments with us! It's great to hear that you were able to return to our hotel after such a great first stay! We appreciate our repeat guests and look forward to seeing you back at our hotel the next time you are in town to visit your family. Thank you for being our guest.
Sincerely,...
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Rooms where clean and spacious, tv had so many channels, house keeping was on point, breakfast was great, make your own waffles, sausage and eggs, and an assortment of treats!
They had these awesome fresh baked cookies nightly! Really good! Overall a great stay!
And yeah there were so many kids running up and down everywhere, the parents needed to...
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We are happy to hear that you enjoyed your stay at the BEST WESTERN PLUS Chicago Southland. It's great to hear that overall you enjoyed our amenities and services provided at the hotel. Many of our guests enjoy our fresh baked cookies at the Front Desk in the evening...they're a nice little treat at check in or with a hot...
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To make this short and to the point - I wanted to commend the two staff at this hotel (Sandra and Shawn) who went out of their way to accomodate my family. We were on our way back to Iowa from Michigan when our car broke down, requiring us to stay at the hotel and find a car rental the...
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Thank you for your comments regarding your stay with us. We appreciate your taking the time to comment on both Sandra & Shaun's hospitality and will be sure to share your positive comments & thanks with them! Sorry that the situation that brought you to our hotel was an unfortunate one, but glad that we were able to help make...
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Very nice hotel all the way through, from check in to check out. Room decor is waay above normal standards. Definitely a "must stay".
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We're so happy to hear of your "must stay" rating and that you enjoyed our modern & upscale rooms! We greatly appreciate your taking the time to post a review on TripAdvisor, and certainly look forward to seeing you back at our hotel during your next visit to the Chicago Southland area!
Warm Wishes,
The Management and Staff of the...
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I have stayed here for work a week at a time multiple times. Warm breakfast everyday, probably the mist comfortable hotel beds I've ever had. Nice and soft most hotels are like sleeping on rocks. Plenty of pillows. Fridge and microwave in each room. Service very good.
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Thank you for being our guest and sharing your thoughts of our hotel. It's so nice to hear that you have enjoyed our hotel on multiple occasions. We get many compliments on the comfort of our beds and the great night of sleep from several of our guests. We appreciate your patronage and look forward to serving you again during...
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What a nice place. As soon as I walked in, I was greeted by a very friendly woman at check-in. Loved the room - clean and LOVED the decor. I would definitely come back!
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Thank you for giving us a review on TripAdvisor. I'm pleased to hear that our friendly staff welcomed you with smiles & greetings at check in. Your comments regarding our cleanliness of the hotel will certainly be shared with our dedicated housekeeping department. Thank you for choosing to stay with us and we look forward to seeing you back at...
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Gotta great deal (through an online source) and all I can say is WOW. What a steal. The hotel was very clean. Room was very clean. Bedding was comfortable and no different than a Marriott or similar. When checking in, the front desk attendant was nice and courteous. Was there 2 days. The breakfast area was extensive with several choices...
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Reviewed 14 February 2012
Wow what a wonderful review of our hotel! Thank you for taking some time out of your schedule to share your thoughts of our property on TripAdvisor. It's great to hear that you got a wonderful deal online and enjoyed your stay with us. Your compliments regarding our hotel are greatly appreciated and will be shared with our dedicated staff....
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Rooms are clean, large, and updated. 2 flat screens in our room. Beds very comfortable, except for the sofa bed. (The "mattress" was a coil pad, even my child couldn't sleep on it.. We got a roll-away, and was not charged the extra 10.00 when I explained that the sofa mattress didn't qualify as a mattress and should be tossed,...
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Thank you so much for your wonderful review of our hotel! I'm pleased to hear that Denise took great care of you during your stay! Denise is a valuable asset to our team and we appreciate your taking the time to comment on her willingness to go above and beyond. I will be sure to share your kind words with...
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Let's start with the office center. The printer and computer worked. Now the room. The blow dryer and phone didn't work. No problem, don't use either. Now the pool. A nice place to soak in hot tub and swim, and run a few miles in the gym room. Now access to 57. 57 is directly in front of hotel. Now...
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Thank you for taking the time to give our hotel a review on TripAdvisor. I'm pleased to hear that overall you enjoyed your stay with us. I do apologize that your phone & hairdryer were not working in your room. In the future, please contact us at the Front Desk and our Maintenance Staff will work to repair the item...
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It is by a noisy interstate, making it convenient to many attractions, 20 minutes from downtown. Close the curtains and noise is reduced considerably. The quality of the motel is very good--clean, well maintained, pleasant and helpful staff-- all this balanced out the one fault, the highway noise. We enjoyed our stay here.
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Thank you for being our guest! We're pleased to hear that you enjoyed your stay with us. I apologize for any noise issues you experienced from the expressway during your stay. It's great to hear that you enjoyed our convenient location and close proximity to downtown Chicago. We hope to see you back at our hotel again soon during your...
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16 Reviews
35 Reviews
