The customer service at this hotel is stellar. The staff is always very friendly and helpful. The new breakfast buffet is very good with more choices than one can imagine. The rooms are always very clean and in good repair. The beds and the pillows are the best in the industry. I had to buy pillows from the hotel's website... more

This was the worst Holiday Inn Express we ever stayed at. Our room was extremely dirty. We got a smoking room because we brought our small 10 lb. dog, who is very clean. We were afraid to put him on the floor. I had to wash everything we had with us twice just to get rid of the smoking smell.... more

If you have to stay in Ottawa, this would be a good place to stay. The hotel room was very large and clean. The bed was comfortable. The bathroom was nice and they provided decent toiletry products. The breakfast was better than expected. We got there kind of late and I figured we would just get what was leftover of... more

I stayed at the Holiday Inn Express and found it to be a great place . I was there on business. Check in was a breeze, the room was cool, clean and the bed comfortable. I had a minor problem w/ the TV the first night and let the front desk know. It was taken care of immediately and w/... more

My wife and I stayed one night while visiting my sister. The hotel is fairly new and was in good condition. Check in was quick and easy. The room was spacious and clean. Breakfast was average and the breakfast area was quite large. There was a computer available for guest use in the lobby area. We were disappointed that our... more

Traveling across the country from Salt Lake City to Philadelphia, this was one of the many hotel stays my wife and I enjoyed with our 3 little ones. What a spectacular hotel! The service was awesome. The rooms were spectacular. Clean, modern, well maintained. I can't say any more, the other reviews speak for themselves! Theres a Cracker Barrel right... more

The Holiday Inn Express was an excellent place to stay. We were greeted with friendly service at check-in and homemade cookies still warm from the oven. A very nice room, including microwave and fridge, and wireless internet service available in the room. For those who aren't traveling with a computer there is also one available for use in the lobby.... more

Spacious rooms, exceptionally clean, ice on every floor, comfortable beds, quiet, good water pressure in the shower, accomodating staff, and large variety of hot and cold foods for breakfast: eggs, toast, bagels, cinnamon rolls, hot & cold cereal, yogurt, beverages. more

I only stayed for one night at this hotel, so take my review for what it's worth. I did not get a chance to use the pool; however, it appeared to be clean. The room I was in was your standard hotel room: average size, and clean. The bathroom was a little small, but the bath tub was huge. It... more