I decided to try it again. It is so convenient and was offering breakfast for conference attendees. This stay was soooo much better. I learned the Hotel had new owners. The staff was both courteous and professional.

I recently stayed in this hotel while on a business trip. I found the staff to be very knowledgable and courteous. the hotel was clean and offered good amenities. The ninth floor, however, proved to be a nightmare. My room was on the ninth floor of the hotel. Although the room was clean and comfortable, there was an offensive odor... More

In town for college graduation and stayed at the Sheraton downtown Peoria. The facility is rather tired all the way around. Parking ramp is one of the tightest I've ever seen. The hotel was filled to the brim with lots of kids there for a sports tournament, unescorted kids throwing stuff off the balconies, running the halls, etc. The elevators... More

We stayed at this hotel recently during Easter weekend. Our little boys LOVE to swim and this place had a fantastic pool. Very large, including the largest hot tub I have ever seen! The lobby is very pretty and the room was very clean with soft beds. The staff was accomidating, they wanted to run my card for the $50... More

This property is in bad need of updates and repairs. Mold in tile of bathroom, obvious water damage on the ceiling, etc. The bathtub leaked and the exhaust fan had to run for the lighting in the bathroom to work (a pet peeve).

I'm a VIP Accenture guest. The front desk at this property is treacherous! The Front Desk manager was rude, unprofessional and looked like she had been scrubbing floors! I called the desk to ask for a wake up call and this manager, Connie, was horribly rude again! If she hates her job that much go scrub floors and stay away... More

Sheraton should be ashamed to put their name on this hotel. Rooms and hallways are extremely dirty. Every time I walked to my room there was an additional piece of garbage in the hallway. There were numerous things in the room in need of repair, broken shower and window shades. The staff was all very friendly. Sheraton should really be... More

The hotel filthy, noisy, and in great need of repair. The hotel room had paint peeling, wallpaper peeling, and dirt visible on hard surfaces including fixtures in the bathrooms. The bathtub faucet was leaking, but more disturbing was the unremovable mat in the bathtub that was filthy. When I set something down on the nightstand, dust circulated in the air.... More

If you need to be downtown Peoria, the location will fit the bill. That said, I would not recommend this property. Our room had a certain funky smell, it was dingy with tired furnishings and carpet. Ice was located on a few floors only which was a pain. One good feature was a pool. It is quite large, the kids... More