We found this hotel very nice. Staff was very pleasant. Room was very spacious. Slight stain on sofa, otherwise very clean. Great walking area for our dog. more

Customer service was absolutely awful - all the way from the receptionist to the hotel manager. We will never stay in that hotel again! Customer service is such an important factor and it was not delivered at this hotel. more

This hotel was as nice as the Hilton Gardens Inn down the street where we have stayed several times in the past only we stayed here for three nights for the price of one night there. We got a suite with two double beds, a pocket door that separates the living room area that has a couch, chair, desk, with... more

Within the same weekend, we stayed at both the Comfort Inn and Quality Suites that are literally across the street from each other in Rockford. Not only were we treated better at the Comfort Inn, the room was considerably nicer. It was clear that the suite at the Quality Inn was previously a regular room with a large bathroom. It... more

We stayed here for one night after a Cub game and on the way to Wisconsin. It was a nice clean room. My husband and I, as well as our three children were very comfortable. It had two double beds as well as a separate living area with microwave, sink, tv, and a sleeper sofa. I would stay here again... more

To be avoided. Upon arrival, I was told that reservation would not be honored due to renovation of rooms being behind schedule. This reservation was made three weeks before, and I had validated the reservation two days before arrival. I was told that Quality Suites had arranged for space at another property that would honor our rate. We checked in,... more

My husband and I stayed there May 8.There was only rooms with Queen size beds left. It was very nice clean and quiet.We enjoyed happy hour and next morning breakfast. The price was good.There is an excellent restaurant across the street.We were tired and did not want to drive somewhere to eat.Highly recomended more

We were in Rockford for Softball Nationals and stayed for a week at Quality Suites. They do have a decent breakfast buffet; however, that's about the only nice thing I can say about this hotel. They also have a ‘happy hour’ between the hours of 5 and 7. However, their happy hour consists of beer and potato chips and leaves... more

Took my teen daughter and three friends here for a birthday party, during the week. We had a suite, actually had a bedroom for my husband and I and the girls slept in the "living room". Each room had its own t.v. Room had a small fridge. Didn't like that the bathroom sink was outside of the room in the... more