I required a good hotel for overnight stay near O'Hare Airport as I had missed my flight to Frankfurt. Got a very good deal with Embassy Suites. It is well located and I was given a complimentary airport pickup and drop. Room was a big suite and very comfortable. good complimentary breakfast also... overall a great experience with value for... More

First of all I'm not one to write a review unless a stay is extremely bad or great bc I want people to enjoy their vacation! This is by far one of the worst Embassy Suites I've stayed in. The bed was made up with a comforter that had large burn holes. The holes were right where you fold over... More

When we checked in we were greeted with a smile and great service. The lady at the front desk was very willing to answer any questions we had and gave us a lot of information about Downtown Chicago. She told us which buses and trains to take to get us to the most popular destinations! This hotel is located a... More

Pros - Saved us money only because it's cheaper than the hotels downtown. The guy cooking the omelets in the morning was outstanding. The pool was good enough for the kids. Hotel for the most park was clean enough. Cons - Staff not always friendly…very mixed bag. The person making the drinks at the happy hour seemed over whelmed and... More

Bar prices are steep. Restaurant kitchen closed before it's posted closing time. Staff were were great. Hotel is extremely dated. Close to a really cool entertainment district across the parking lot. 10min from airport.

Easily the worst hotel experience of my life. Person answering the phone was rude with no provocation when we asked whether it would be possible to switch from a room with two double beds to one king or queen. We then discovered that the only tank lid in the bathroom was sitting on the counter, and for good reason--it would... More

Great location for our stay in the Chicago Area. It's not downtown but neither are the prices. We Chicago every three months or so and have stayed here many times. Staff is friendly and helpful. Rooms are clean and well maintained. The hotel overall, is well maintained. The complementary breakfast and evening reception is a plus. As a side note,... More

We had a package "sleep-park-fly," quite a pricey one. The building is long and with elevators at one end only, a long walk from my room. This is the first hotel I've stayed in where the breakfast ends at 9 AM. And it does end at 9 sharp! I dialed for an automatic wake-up call as directed by the hotel... More

We pick up Memorial Day weekend as our high school reunion's day which is the 55th year after we met each other from we were 12 years old. And celebrate our teacher's 85th birthday at same time. We have good enough place at Embassy Suites and good enough complimentary reception and breakfast makes our reunion even unforgettable.