I booked my stay in the Holiday Inn Express Chicago O'Hare hotel after having spent a night at a different, truly horrific O'Hare hotel; I was desperate to get out of there and didn't look too thoroughly into the HIE, booking a room because it was inexpensive and closer to the airport. I was extremely lucky to find that I'd... more

Stayed for 4 days (2 weekdays & weekend) our room was very roomy & it looks like it was recently remodeled. The bathroom is very small and only 1 (we were 2) can use it at a time. Be careful of the rates as they can change from day to day. If you have already reserved ask for the best... more

When I checked in, I noticed that the toilet was not clean. I called front desk twice and the manager twice more to get someone to reclean the toilet and bathtube. No one showed up for more then an hour. I got mad mad mad. For all this time, noone returned my calls while I was sitting in the room... more

In many ways, much like a standard HIE. Like other HIEs, there are not 4-starish facilities like a restaurant (anyway, why bother – some good restaurants in area – delivery or walking distance). Two restaurants advertise delivery there, but there are tons of area restaurants to order from in the area. The exterior of the hotel looks worn, but I... more

I stayed one night at Holiday Inn Express Rosemont before catching a morning flight at Chicago O’Hare. Courtesy bus from O’Hare to hotel had to be taken at Door 1 of parking garage opposite Hilton hotel. My room had 2 queen beds, each with 4 pillows (2 soft, 2 firm). It had the usual Holiday Inn amenities, but no refrigerator.... more

Shuttle bus: Comes in timely manner in 30 min intervals. Easy to identify. Go to Door #1 on hotel shuttle bus waiting area for pickup. Bus also does nearby drop offs for restaurants. Hotel: Clearly been updated recently. A nice modern look with some contemporary look to it. Elevators require your room card to operate and also limits access to... more

I was visiting Chicago for training and the arrangements for accommodations were made by the training facility. Having said that I was pleased with their choices. Shuttle to/from the airport was quick, on schedule and had a friendly driver. Also I would say that it was a decent size bus and not cramped, many of the shuttles in my past... more

First of all it's a Holiday Inn Express...not the Intercontinental! We stayed here prior to an early morning flight and it wasnt really all that bad. We too had a reservationist tell us that extended parking was $16 (no matter how long we stayed) - but that wasnt the case. Parking is $14, however they will offer you an extended... more

When you book, they don't tell you their policies. Parking for $14!! Other properties near by do not charge any. Please don't fall for their scheme. I got charged extra for things I was not informed of and I complained to the hotel and the credit card company yet the hotel does not care - they only want to make... more