We arrived late Friday night and the check in was really quick because I booked on Orbitz. All I had to do was to show my ID and give them a credit card. Went up to the room it was pretty nice for a suite. There is a mini fridge that is probably the smallest I have ever seen, we... more

Large rooms (all suite hotel) with separate bedroom and living room make up for slightly below Sheraton-standard facilities. The paint on all doors in my room had peeled in places, and the carpet looked out of date. Bed was comfortable (although it did have a blanket and not just the normal comforter that has become standard for cleanliness reasons) and... more

The rooms were spacious and clean. However, the front desk was understaffed and there is insufficient parking if the hotel gets full. They told me I could park in a parking garage a few blocks away then they walked away from me without even telling me where the thing was!!! It was only when I demanded to speak with the... more

I filled out a room-service breakfast card to have breakfast delivered at 6 a.m. the following morning, and I left the card on my doorknob as instructed. At 6 a.m. I woke and started waiting for breakfast, not wanting to shower until breakfast had arrived. At 6:30 I discovered the breakfast card still hanging on my doorknob. So I was... more

After the shambolic Sheraton Heathrow, the Chicago Airport branch of the same hotel chain was a bit of a faith-restorer. The shuttle was prompt; the driver friendly. The hotel offers a view across to the city - although this is an airport hotel, you can nip into Chicago proper fairly easily by cab; beware suggestions you should take the shuttle... more

This is an excellent O'Hare area hotel - significantly less expensive than some major competitors, very close to the airport, and very spacious. Being an airport hotel, the shuttle service is very important - and this hotel does a decent job - though it would be great to be more frequent than 20 mins. However, the driver was great and... more

I booked a room here for this past Saturday night (Sat. Nov. 17). I booked by calling the 800 number on the back of my SGP card. This is my second stay at this fantastic little hotel. It's not in the same catagory as my favorite hotel (Park Hyatt Chicago), but it's always been low key and pleasant. It always... more

If you don't mind the 90 mins. it takes to get to downtown Chicago then this place is for you. The front desk and all the staff go out opf their way to add value. And the suites are really a nice switch from litle hotel rooms. Good value for money! more

We had a very nice room, which fortunately allowed my friend to smoke, something hard to find these days. The window opened so I could enjoy the fresh air and she could let the smoke out. The bed was very comfortable, room was clean and the 2 TVs decent size. The staff was excellent for giving advice on commutes via... more